Morgan Johnson | Page 2

I feel most fortunate that Morgan Johnson showed up to wait on me as I walked into Imperial Ford curious about the Mustang Mach E GT. She answered any question I had and also offered suggestions and helpf wait on me as I walked into Imperial Ford curious about the Mustang Mach E GT. She answered any question I had and also offered suggestions and helpful ideas. Not only did she deliver my car to my house but she was there for me again when I came for another tutorial showing the patience of a saint. Just yesterday I reached out to her for help and she was there for me again and wasn’t even at work. Morgan is an incredibly helpful person showing me how valuable she must be to the dealership! More

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We had a good experience at Imperial Ford--Morgan helped us find a car on the overflow lot, and a week later, we drove it home. Thanks! us find a car on the overflow lot, and a week later, we drove it home. Thanks! More

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Working with Morgan was fantastic. Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitel Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitely go back and strongly recommend working with Morgan. More

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I called Imperial Ford of Mendon and spoke with the trade-in manager on the phone, he delivered exactly as he said he would. Even better than that he paired me up with Morgan Johnson who was extremely trade-in manager on the phone, he delivered exactly as he said he would. Even better than that he paired me up with Morgan Johnson who was extremely personable and on the ball. She made the entire process seamless and was accommodating throughout the entire process. Best car buying experience out of my previous 5 cars owned! Thank you so much, I love my explorer! More

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Morgan Johnson is extremely helpful, patient, and honest. I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation right. She spent multiple days helping me find a replacement for my car and never made me feel rushed or pressured to make a decision. She did not stand to make much (if any) money off of my car purchase but still went out of her way to help me find the best possible option. She was excellent with communication, professional, thoughtful, and easy to work with. Morgan went above and beyond to make the process as easy as possible for me and arranged to have the car delivered. She also took my calls/texts outside of her work hours on multiple occasions. Once I had purchased the new car, she continued to follow up to make sure everything had worked out. I have spoken to numerous car salespeople, and I can honestly say that Morgan was the best, most genuine person I have ever worked with at a car dealership. Highly, highly recommend. More

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I came into imperial Ford to look at f150 trucks. I was greeted by Morgan and she helped me look through all the vehicles that I wanted to look at. She was very pleasant the whole time. She helped me narro greeted by Morgan and she helped me look through all the vehicles that I wanted to look at. She was very pleasant the whole time. She helped me narrow down exactly what I wanted. Definitely recommend going to imperial and seeing Morgan Johnson. More

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I first arrived at Imperial Ford after going to no less than ten (10) dealerships prior. I had a budget in mind for a used car and a list of amenities I required. Morgan was amazing through the whole exp than ten (10) dealerships prior. I had a budget in mind for a used car and a list of amenities I required. Morgan was amazing through the whole experience! I changed my mind twice (maybe more) on what vehicle I was looking for. She was so accommodating and went through my required list and suggested SUVs that were a good fit for me. I ended up falling in love with a Chevy Equinox LTZ. I have had my car for a week now and absolutely love it and Morgan for all her help! Thank you so much for taking the time to work with me. If you need a new or used vehicle please go to Imperial Ford and see Morgan. More

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Morgan was extremely helpful with getting me into my brand new truck. She went above and beyond to deal with a not so easy insurance company in order to get my new truck registered and ready for deliver brand new truck. She went above and beyond to deal with a not so easy insurance company in order to get my new truck registered and ready for delivery. Hands down best experience dealing with Morgan! More

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I contacted Morgan just to get an idea of what I would want for my next vehicle. She showed my numerous SUVS and understood what my wish list was and today I signed for my first car loan on a used SUV tha want for my next vehicle. She showed my numerous SUVS and understood what my wish list was and today I signed for my first car loan on a used SUV that I can grow into as my family grows. She was extremely helpful and knowledgeable! Never once pushed a sale onto me and was able to get me a great deal! Highly recommend both Morgan Johnson and Imperial! Thanks Morg! More

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Sometimes salespersons or customer service representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do so even without being asked. This is certainly one of those times. Not quite sure where to even begin, but I'll just simply say my experience at Imperial Ford was nothing less than remarkable. My purchase started long before entering Imperial Ford after being in contact with Ford Sales Manager, Mr. Bob Champagne and my interest in ordering a new truck. Bob assisted me through several phone calls and emails, to order what is now my dream truck. And what a gorgeous truck it is. (Race Red F-250, XLT Premium Package with some awesome bells and whistles). Words cannot state the true professional, gentleman and outright sincere person Bob is. Bob is nothing less than a class act, period. Bob, being a Sales Manager, informed me he would place the final sale of the truck to one of his salesman, Mr. Tom D'Andrea. Phone calls with Tom advising me the truck had arrived and looking forward to meeting me, were met with a warm and welcoming greeting. When meeting and dealing with Tom, you never felt like you were putting him out or he wasn't there to help you. You felt important, as you should, when making a large purchase such as a vehicle. I think he was just as excited to show my wife and I the truck, as I was to see it. He was a very humble, sincere person and truly happy for you and you felt it. His professionalism as well, was at another level. In addition, I would like to mention two other people. Salesperson Miss Morgan Johnson and Business Manager Audie Jacques. Miss Johnson welcomed you with a bright smile outside the door of the dealership asking and if there was anything she could do for you. She was advised we were there for Tom and she opened the door for my wife and I and escorted us over the Tom's desk, even knowing she was not making a sale. She also assisted us with the FordPass at a later time when we picked up the truck. Again, we were not her client but happy to assist. Then there was Business Manager Audie Jacques. Although we were securing a loan from our bank, Audie took the time to see if there was anything he could do to get us an even better loan rate. He also spent a significant amount of time explaining extended warranties and other options for your vehicle, yet you never felt pressured into purchasing any of them. Another nice gentleman and professional who was just "real". In all, my wife and I had such a wonderful experience at Imperial Ford. I'm glad to have met Bob Champagne and Tom D'Andrea and truly feel they looked out for our best interest. My experience at Imperial Ford, was the best I have had at any dealership. I would not hesitate at all, to refer friends and family to reach out to any of the individuals I have mentioned or the Imperial Team in general. A huge Thank You to Bob and Tom for the gorgeous truck that I am now driving. More

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