Najib Ahmadi

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian More

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Very friendly people. Everyone willing to help. I dealt with Amani and Brian. Both very heilpful and wanting to make everything easy. Would recommend either one to my friends. with Amani and Brian. Both very heilpful and wanting to make everything easy. Would recommend either one to my friends. More

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Najib, was friendly & flexible to work with. However, I was unhappy overall with my experience. When I was just looking on the lot, I was told about a promotion that was for an additional 2,000 savings was unhappy overall with my experience. When I was just looking on the lot, I was told about a promotion that was for an additional 2,000 savings + trade in. I was never asked any questions about mileage on my trade in, to determine if I would qualify. It was just presented to me as if it applied to every trade in. This was a factor in my decision to purchase from Berger. Once I was in the office ready to purchase of course I was told my Avenger Mainstreet Heat with 168,00 miles would only be worth 1,000 total trade in, because the offer was not valid for My high mileage car. This offer was actually even lower than blue book value!!! Looking back, I really wish I would have walked away at that point. He did come up to 1,500. Which is STILL LOWER than blue book for all the features on my car. But regretfully, I accepted. If I would have been asked 1 simple question- it would have made a hugh difference. I did feel misled. Please Only present VALID offers to your customers. The other concern, in my Avenger I had a harddrive with downloadable music on a touchscreen. It was an important feature to have in my new car which is a Cruze I was shown the USB & was told it would download music. The problem is it is not downloadable, it only plays the music if you leave the USB in the car, it's not a harddrive. A month later, I'm still very disappointed with the music option in the Cruze. It is a touchscreen, but for music you have to pay for like XM, Pandora, etc. Didn't want to have to carry CD's around again. I guess I am to blame as well, for not researching more. I felt a salesperson would know the features of their cars. Not sure if I would purchase from Berger again! More

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