Nancy Miranda
Nancy Miranda at Shottenkirk Nissan Rome
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Nancy Miranda | Page 2

Service Advisor

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Nancy Miranda

March 23, 2024

Dealership Rating
Employee Rating

i do not write reviews. they waste my time, just as this is doing now. More

by JUNESTANSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

March 11, 2024

Dealership Rating
Employee Rating

I brought my 21 Nissan Rogue in for a recall issue and to have the vehicle serviced. I was told that my tires did not need to be rotated, but after inspecting them after I arrived home, I discovered that th More

by SWORDS131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jaime Chachua, Matthew Duvall

Mar 12, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

March 03, 2024

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Employee Rating

Everyone was vey helpful and treated us very special would give everyone a 5 star More

by MARILYNPC123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Shottenkirk Nissan Rome responded

MARILYN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

March 01, 2024

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Mat Duvall, Jaime, and Lauren were exceptional to work with on this service trip. This is the very best service dept. Great work and you are treated with respect! More

by SAGREEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Matthew Duvall , Lauren King

Mar 03, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 28, 2024

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Great customer service, quality workmanship with a transparent pricing structure. What else could you want? 10 / 10 would recommend. More

by JEFFGRAUMLICH82
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Feb 28, 2024

Shottenkirk Nissan Rome responded

JEFF, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

February 24, 2024

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Never a problem. My car was finished in efficient and fast time. Very friendly staff. More

by TMCLINTON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Chachua, Matthew Duvall

Feb 26, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 22, 2024

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Pleasant experience always a pleasure. Nice environment, helpful and knowledgeable staff. Quick and always reliable. More

by A1TIERNANOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

February 20, 2024

Dealership Rating
Employee Rating

The people were good, but the pricing is horrible compared to the previous Heritage Nissan. Charging the customer 3% for using a debit or credit card is a deal killer and I will get my car serviced e More

by STEVE480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2024

Shottenkirk Nissan Rome responded

STEVE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

February 13, 2024

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Employee Rating

Not very friendly. Made me feel that i was a bother. I made an appointment however when I go there I had not be scheduled. So there was no driver there to get me to wor More

by KRIC521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2024

Shottenkirk Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

February 10, 2024

Dealership Rating
Employee Rating

Everyone was nice and able to explain what my cars needs are in the future More

by CHARLEYANDIZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Feb 12, 2024

Shottenkirk Nissan Rome responded

CHARLEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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