Naomi Hughes
Excellent customer service.
She is very dedicated, and professional. I am very happy with her work ethics.
She is very dedicated, and professional. I am very happy with her work ethics.
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by barth
Service Price Transparency
Aug 14, 2025 -
Lia Toyota of Colonie responded
Barth, we appreciate your 5 stars for Naomi! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
High quality vehicle service is always provided, as well
as good customer service from the advisors.
as good customer service from the advisors.
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by rickygrugan
Service Price Transparency
Aug 06, 2025 -
Lia Toyota of Colonie responded
Ricky, we're happy our team's expertise helped you have a very positive experience at Lia Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time.
Naomi Hughes planned an evaluation of our truck that was
towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the
towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the truck. A very pleasant experience. Thank you.
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by nhaspela
Service Price Transparency
May 29, 2025 -
Lia Toyota of Colonie responded
Thank you for letting us know your vehicle's repairs were handled seamlessly by Naomi and the Lia Toyota team. We hope you won't hesitate to reach out when we may be of service to you again.
Naomi Hughes was fast, polite, and to the point of your
problem very satisfied with the service
problem very satisfied with the service
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by Smooth
Service Price Transparency
Apr 08, 2025 -
Lia Toyota of Colonie responded
We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Naomi was convenient and straight-forward. See you next time!
Naomi Hughes kept me informed about my vehicles status
constantly. She was excellent and very knowledgeable.
constantly. She was excellent and very knowledgeable.
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by Rsoris
Service Price Transparency
Mar 07, 2025 -
Lia Toyota of Colonie responded
We're happy you enjoyed an accommodating and thorough visit with Naomi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Toyota for the best service!
Naomi Hughes is an excellent service manager.
She was prompt, courteous and efficient, If i need anything else, I would not hesitate to contact her!
She was prompt, courteous and efficient, If i need anything else, I would not hesitate to contact her!
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by nessblualb
Service Price Transparency
Dec 05, 2024 -
Lia Toyota of Colonie responded
Ness, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Naomi's expertise. Please come see us again some day!
Naomi Hughes was professional and informative during the
time that my car was being serviced. Naomi brought me into the service area to show me what was happening and to speak with the mechanic. She also fo
time that my car was being serviced. Naomi brought me into the service area to show me what was happening and to speak with the mechanic. She also followed up with a text asking if I had any questions. Thank you
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by Woodstream
Sep 16, 2024 -
Lia Toyota of Colonie responded
Thanks for stopping by to share your 5-star review of Naomi! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!