Natalie Marrero
Natalie Marrero at Yonkers Kia
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Natalie Marrero | Page 2

Finance Assistant

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

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4.3
79 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.3

79 Reviews

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79 Reviews of Natalie Marrero

December 22, 2022

Dealership Rating
Employee Rating

He helped me with what I needed and I am very happy with the results. More

by anniegomez7804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Melvin Reyes

Jan 02, 2023

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

December 08, 2022

Dealership Rating
Employee Rating

Good dealership, good sales reps, great financing managers, great managers Yuan, was great Natalie, was good Mike the manager, helpful & very straight forward guy, cool to talk to in general… More

by Nikobuj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Mike Romano

November 10, 2022

Dealership Rating
Employee Rating

Very helpful they made sure I was very happy with my purchase before leaving the dealership More

by Raul Miranda
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Ramon Mendoza

Nov 16, 2022

Yonkers Kia responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Executive Director customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

October 29, 2022

Dealership Rating
Employee Rating

So I've been looking for a new car. I found what I want and drove all the way to Yonkers Kia to get it. Not only did they not have a car that was listed in their inventory on their we More

by Andre
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Yocariny Duran, Kevin Stanton

Nov 09, 2022

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

Nov 09, 2022

Andre responded

So a generic bot, copy and paste response that is sent to everyone? Wow just Wow.

October 06, 2022

Dealership Rating
Employee Rating

I had a great experience with Natalie, Tony and Juan. I recommend my inlaws and they also purchased a car from Kia. More

by Sheebz1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Tony Ramos

Oct 24, 2022

Yonkers Kia responded

Thanks, Sheebz1208, your words of recommendation mean everything to our team.

September 26, 2022

Dealership Rating
Employee Rating

Good service nice peopleThe service was quick and easy thank you for your supportI will recommend Kia Yonkers to anyone of my friends More

by Pedrourraca2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Napolino, Juan Vadi, Brandon Kohan, Ramon Mendoza, Noel Paulino , Irma Chaudhary, Yocariny Duran, Juan Garcia, Maurissa Johnson

Sep 30, 2022

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

September 08, 2022

Dealership Rating
Employee Rating

The receptionist was not pleasant . she started working with and then passed me on to Efrin. No coupons available and in going to have start going my own mechanic . More

by Emiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Efrain Barcos

Sep 09, 2022

Yonkers Kia responded

Also, we do have our service coupons up to date on our website. https://www.yonkerskia.com/service-specials.htm

September 05, 2022

Dealership Rating
Employee Rating

Appreciate the customer service & speed of service. Congenial atmosphere & snacks; always a treat found here! More

by TITUSROBERTSON1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Yonkers Kia responded

We are very happy our team provided you with such a positive experience! Thank you for taking the time to let us know how we did. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

July 05, 2022

Dealership Rating
Employee Rating

I was in need of a car urgently. They set up and appointment from the time i walked in everyone was friendly and helpful. Natalie was excellent she was able to get me approved for a More

by VINUSSANCHEZ72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Ramos , Ramon Mendoza

May 24, 2022

Dealership Rating
Employee Rating

Natlie M. , Ramon, Juan and Tony expertly and professionally handled my car purchase. I had one of the best car buying experience with them and their establishm More

by wgordon30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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