Nathan Cooke
Nathan Cooke at Diamond Chevrolet of San Bernardino
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Nathan Cooke | Page 18

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.6
179 Reviews
4.6

179 Reviews

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179 Reviews of Nathan Cooke

June 23, 2023

Dealership Rating
Employee Rating

Staff is always polite and service is done in a timely manner. Thank you for your great service. More

by NONNARIVERA71
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar , Gabriel Pulido

Jun 26, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 22, 2023

Dealership Rating
Employee Rating

I had great experience and service was done in timely manner and was delivered back to in good time than you device department More

by JOHNNY60JH
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Diamond Chevrolet of San Bernardino responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 22, 2023

Dealership Rating
Employee Rating

Great local dealership in a well established auto business with friendly service with a smile. More

by RONTOWNSEND2009
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar

Jun 23, 2023

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 22, 2023

Dealership Rating
Employee Rating

The service department was great. No issues. When I went to parts to inquire about a new cover for my key fob, the parts advisor told me I need an entire new key and transmitter. I More

by AFranco1234
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Dealership Rating
Employee Rating

Martin was a great the service advisor and the car drives a lot smoother. And the rental was very convenient. More

by TCIRIZARRY
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Pulido

Jun 22, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for the awesome feedback! You're right, Martin is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Dealership Rating
Employee Rating

Nathan always provided me professional friendly support with a smile. That’s why I return for service. More

by DFHENRY
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar

Jun 22, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Dealership Rating
Employee Rating

Service department should be on a use for oil changes, brakes and tires. Everything else is very very expensive to fix. I had to take my truck out of there because of how much they wanted to charge me to More

by PABLOMEDINA75
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo, Karl Bomar , Jolene Bradley, Gabriel Pulido

Jun 23, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 19, 2023

Dealership Rating
Employee Rating

The service department always take care of me. I'm always in and out quickly. Thanks! More

by JJC_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Pulido

Jun 21, 2023

Diamond Chevrolet of San Bernardino responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Diamond Chevrolet of San Bernardino. If there is anything more I can do for you please come back and see us any time! Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 19, 2023

Dealership Rating
Employee Rating

I appreciate that there was only one customer service worker and she worked expeditiously with the customers that day. She was efficient and got us in and out. More

by deealves47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Pulido

Jun 21, 2023

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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