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Nathan Hines
Nathan Hines | Page 19
Customer Experience Manager
Royal Moore Subaru
1326 SE Enterprise Cir
Hillsboro, OR 97123
193 Reviews
Hi, my name is Nathan Hines and my number one goal is to make your car buying experience and hassle free and possible! I look forward to help you and your family find the perfect vehicle that fits all your needs!:)
Read more193 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 10 mos
Languages Spoken
English
193 Reviews of Nathan Hines
March 24, 2021
Emmylea was amazing! She patiently spent close to an hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a plea hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a pleasure dealing with her. Nathan was also a pleasure to deal with. He was fairly new when I called to order my car but was responsive and helpful and eager to ask others when needed. The finance department was more difficult for me. I waited almost four hours and was so exhausted that I really did not feel comfortable with what I was signing. Then received someone else's financial contract It was stuffed in an envelope and handed to me as I was leaving. When I got home and realized the mistake, I called immediately. It took four calls to get any response. Then another call to request my financial contract which finally was emailed to me after I had to call again. Felt uncomfortable and unprofessional More
by njsharff
Other Employees Tagged: Emmylea Krause , Derek Whitmore
Helpful 
March 12, 2021
Car buying has never been my favorite activity. Nathan and Derek did an excellent job of keeping it straightforward, explaining everything clearly, and generally making it great experience. and Derek did an excellent job of keeping it straightforward, explaining everything clearly, and generally making it great experience. More
by djbspdx
Other Employees Tagged: Derek Whitmore
March 02, 2021
I just purchased a car from Royal Moore In Hillsboro OR and they were so awesome, I didn't have be there all day nor did I have any issues with the car and or the price. the car is so clean (it's a used and they were so awesome, I didn't have be there all day nor did I have any issues with the car and or the price. the car is so clean (it's a used car) and they totally took care of me thru out the purchase. Jordan McNelly was my sales person and he made sure to explain everything to me , there was nothing left out I will purchase my next car from them More
by jaeven13
Other Employees Tagged: Jordon Mcnelly
February 16, 2021
I’m really satisfied with my interaction with Royal Moore Subaru and the staff. This is the fourth vehicle that my family purchased from this dealership and I am satisfied. Subaru and the staff. This is the fourth vehicle that my family purchased from this dealership and I am satisfied. More
by danext61
Other Employees Tagged: Emmylea Krause , Derek Whitmore
February 14, 2021
Extremely friendly and knowledgeable as well as having some humor thrown in. The environment of the staff is very family like and I am thrilled with the help I was given! some humor thrown in. The environment of the staff is very family like and I am thrilled with the help I was given! More
by danielclark7343
February 14, 2021
Emmylea setup a Zoom call to review our car features and answered all of our questions. She even sent a followup email that was super helpful. Thanks Emmylea! answered all of our questions. She even sent a followup email that was super helpful. Thanks Emmylea! More
by smithjmichael
Other Employees Tagged: Emmylea Krause , Derek Whitmore
February 06, 2021
We had a great experience from start to purchase. Only complaint, shouldn’t take 4 hrs for paperwork to be completed after negotiations and with an appointment. Time is valuable. complaint, shouldn’t take 4 hrs for paperwork to be completed after negotiations and with an appointment. Time is valuable. More
by Happy, but hard to be patient
February 03, 2021
I would definitely recommend Jim to any anybody looking for a car. He was super easy to work with, and made sure we got exactly what we wanted. for a car. He was super easy to work with, and made sure we got exactly what we wanted. More
by peter.gerbing
Other Employees Tagged: Arturo Cisneros, Jim Rutherford, Clint Edwards , Christian Fredrickson, Ryan Harris
February 02, 2021
Nathan, Clint and Derek were all very helpful getting me into my new car! Everyone in my family drives jeeps so I am glad I got one too!:) into my new car! Everyone in my family drives jeeps so I am glad I got one too!:) More
by Tashahope1618
Other Employees Tagged: Clint Edwards , Derek Whitmore
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