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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
206 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 1 mo

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

206 Reviews

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206 Reviews of Nathan (Nate) Garcia

February 03, 2026

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Employee Rating

Thank you for taking care of my truck I was glad we could still use the first service every thing was fine More

by edgstadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Germain Honda of Surprise responded

We greatly appreciate your business and thank you for your feedback. Best Regards, Sassha Motz General Manager

January 28, 2026

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Employee Rating

Good service! Good communication and vehicle was fixed properly and on time. All as expected from this dealership. More

by rld0
Recommend Dealer
Yes

Other Employees Tagged: Maria Jimenez

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Jan 29, 2026

Germain Honda of Surprise responded

We are pleased to know our service team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

January 26, 2026

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Employee Rating

I always prefer this dealership because it is clean and well kept, not run down like some. Plus, whoever works with meis always very nice and courteous. More

by lisakallinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Germain Honda of Surprise responded

We are happy to know you always enjoy a quality guest experience. Thank you for leaving us this very kind review. Best Regards, Sassha Motz General Manager

January 24, 2026

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Attentive, reliable and done sooner than promised. I will be going back for service again. More

by m.tirpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by our team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

January 23, 2026

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Employee Rating

I think they do a good job. Most car have to be service by the dealer because of the way they are built. More

by solo1950s
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

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Jan 26, 2026

Germain Honda of Surprise responded

Thank you for trusting us with the care of your Honda. Our team works hard to ensure you receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 21, 2026

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Employee Rating

Nathan is our usual rep but he wass going on vacation. He set us up with Maria and she did fine. All work done and updates on timing made. More

by rld0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Jimenez

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Jan 21, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Maria stepped in to assist you while Nathan was out and ensured a positive 5-star experience. See you next time. Best Regards, Sassha Motz General Manager

January 19, 2026

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Employee Rating

I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo , Maria Jimenez

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Jan 19, 2026

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 16, 2026

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Employee Rating

Germain Honda is a Great Dealership with Associates that Care with a sense of Humor More

by Glennlett8881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Ivan Rascon, Shay Guidry

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Jan 19, 2026

Germain Honda of Surprise responded

Our team is dedicated to providing a quality guest experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 13, 2026

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Employee Rating

Our salesman Brian Murchie was extremely helpful and took wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they w More

by ermanning1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Kristina Miranda, Todd Forbis, Kevin Proo , Maria Jimenez

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Jan 14, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave this kind review. Our staff works hard to ensure a quality experience, and we thank you for recognizing their efforts. Best Regards, Sassha Motz General Manager

January 12, 2026

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Employee Rating

Nathan Garcia was our rep. He was very knowledgeable, friendly and inviting. Great customer service. More

by CYNCAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Germain Honda of Surprise responded

Thank you. We appreciate you taking the time to share what makes Nathan so great. He will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

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