Nathan Townsend | Page 5

Colton helped make this a smooth and easy oil change. No waiting No hassle . Look forward to my next one No waiting No hassle . Look forward to my next one More

by GaiserT Verified Customer Verified Customer

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I purchased a 2015 used vehicle with low mileage. Drove it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was no it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was nowhere near due for a change — leading me to believe that the dealership sold me a car with low oil. It took a month to get my car back from their shop after. My warranty covered it but the girl at the front desk presented me with a bill for over $10k. How do you accidentally almost take $10k from someone?? I took it in to get a window button fixed and a windshield pump replaced. It took a MONTH to get the car back. When I finally picked it up I was being charged more than I was quoted. I waited 20 minutes to get the car pulled up, and when I got in there was mechanic paperwork strewn about the car, my back windshield wiper was missing, and a massive piece of the car’s undercarriage was left in my backseat. I went to the manager and luckily they comped my visit. This was appreciated but they’ve lost my trust and I’ll never go buy or service a vehicle here again. More

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Not true I took my own pre approved finance letter from Austin Telco and I still received the price that was posted online. I was never pressured to use their I took my own pre approved finance letter from Austin Telco and I still received the price that was posted online. I was never pressured to use their financing. I purchased 2 cars from Covert and used outside financing. Service department is always couteous and professional when I go for my oil changes (free). More

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Finance group will take serious advantage of you I recently bought an expensive Chevrolet Tahoe Premier from this dealer. If you intend to buy from them, line your own financing up before go8 g ther I recently bought an expensive Chevrolet Tahoe Premier from this dealer. If you intend to buy from them, line your own financing up before go8 g there. They REALLY took advantage of me with the financing (guys name-Rob Pridy). The sales staff was great and their service department has been even better. But their finance group will not treat you right.... if you can’t get pre-approved.....don’t go there. I’m in the process of refinancing which will save right $5,000.00 dollars More

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