NavPreet Kaler
NavPreet Kaler at Grande Prairie Volkswagen
Refer Me

NavPreet Kaler | Page 5

Sales/Leasing Consultant

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

Contact Me
5.0
59 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English English

Hindi Hindi

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5.0

59 Reviews

Write a Review

59 Reviews of NavPreet Kaler

September 07, 2023

Dealership Rating
Employee Rating

Navpreet was awesome. No complains with her. Finance department experience was not something I was happy with. It took too long to approve. I felt the finance department w More

by Gagansangha
Recommend Dealer
Yes
Sep 10, 2023

Grande Prairie Volkswagen responded

Dear Gagansangha, Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience with Navpreet. She is indeed a valuable member of our team who works tirelessly to ensure that our clients have a satisfying experience. However, we sincerely apologize for the shortcomings you experienced with our finance department and regarding the details about the rims. We understand that the entire process should have been smoother and more organized. Please know that it is never our intention to disappoint you or provide you with a less than perfect experience. We take your comments seriously, and we will certainly address these issues with our team to ensure that they do not happen again in the future. It's important to us that all of our customers feel valued and fully satisfied with every aspect of our service. We appreciate your understanding and patience. We would love to have the opportunity to rectify this and hope that you would give us another chance in the future to provide you with the service that you expect and deserve. Thank you for bringing this to our attention. Best Regards, Grande Prairie Volkswagen Team

August 15, 2023

Dealership Rating
Employee Rating

It was a great experience with Volkswagen dealership specifically with Navpreet kaler. Very professional. Naraender singh More

by Narender
Recommend Dealer
Yes
Aug 16, 2023

Grande Prairie Volkswagen responded

Dear Naraender Singh, Thank you for sharing your experience with us at Grande Prairie Volkswagen. We're thrilled to hear that your interaction with Navpreet Kaler was marked by professionalism and left a lasting positive impression. Navpreet's commitment to excellence and attentive customer service reflects our dealership's core values, and we are grateful to have him on our team. Your satisfaction is of utmost importance to us, and we're pleased to know we met your expectations. If there's anything further we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again and appreciate your choice in Grande Prairie Volkswagen. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 29, 2023

Dealership Rating
Employee Rating

All of the people who helped us with our purchases went the extra mile to put us each in the vehicle we wanted and got us a price we could comfortably afford. More

by n.bowman911
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Teri Lorenzen

Aug 02, 2023

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 29, 2023

Dealership Rating
Employee Rating

Everyone who helped us went the extra mile to get us in the vehicles we wanted with a price we could comfortably afford More

by n.bowman911
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Teri Lorenzen

Aug 02, 2023

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 29, 2023

Dealership Rating
Employee Rating

GP Volkswagen has amazing service and excellent pricing. Prompt, efficient and courteous sales representative and manager. Highly recommended!! More

by Christy
Recommend Dealer
Yes
Aug 02, 2023

Grande Prairie Volkswagen responded

Dear Christy, Thank you for sharing your fantastic experience with Grande Prairie Volkswagen. We're thrilled to hear that you found our service amazing, our pricing excellent, and our team prompt, efficient, and courteous. Our goal is to make every interaction with us seamless and memorable, and it's immensely gratifying to hear that we succeeded on that front. NavPreet, Kaitlyn, Michael, and Teri are integral members of our team who strive to exceed expectations, and your feedback is a testament to their hard work. Your high recommendation is immensely appreciated and motivates us to continuously provide an exceptional customer experience. Should you need any further assistance or have any more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

June 30, 2023

Dealership Rating
Employee Rating

Nav and the dealership were eager to please and easy to deal with! I felt like my concerns and questions were heard. More

by Carmin
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart

Jul 05, 2023

Grande Prairie Volkswagen responded

Thank you for giving Nav and our team the opportunity to work with you to earn your business and 5 star review Carmin.

May 13, 2023

Dealership Rating
Employee Rating

Very helpful and good service. Not pushy and had a lot of information for me More

by Jvanderr
Recommend Dealer
Yes

Other Employees Tagged: Michael Adewunmi, Teri Lorenzen

May 18, 2023

Grande Prairie Volkswagen responded

Thank you for giving Navpreet and our team the opportunity to provide you with 5 star service.

April 22, 2023

Dealership Rating
Employee Rating

Made sure we were happy with the deal and followed up to make sure everything was going well. More

by Randynneilson
Recommend Dealer
Yes

Other Employees Tagged: Teri Lorenzen , n/a

March 13, 2023

Dealership Rating
Employee Rating

Nav was amazing. Both her and Franklin made sure we were taken care of with no pressure. Thank you both. More

by Anna Gerbrandt
Recommend Dealer
Yes

Other Employees Tagged: Madison Stoddart

Apr 21, 2023

Grande Prairie Volkswagen responded

Thank you for giving Naz and Franklin the opportunity to look after you and earn your 5 star review.

February 21, 2023

Dealership Rating
Employee Rating

Wonderful experience buying my first car with Nav, Michael and Shawn. Excellent service and help More

by Edenmacinnis
Recommend Dealer
Yes
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