Naveed Nabi

worked with Naveed and Spencer on the purchase of a vehicle. The numbers had been agreed upon, financing was arranged, all required information had been provided, and we were at the point of scheduling vehicle. The numbers had been agreed upon, financing was arranged, all required information had been provided, and we were at the point of scheduling the vehicle for pickup. The paperwork had not yet been signed, but the transaction was otherwise ready to move forward. Before pickup, I was specifically told that the damaged rim would be repaired, the tire would be replaced, and a wheel alignment would be completed. These items were discussed directly and acknowledged in writing. I relied on those commitments when continuing with the purchase process. After everything had been agreed upon and we were coordinating pickup, I was suddenly told that the dealership would not perform the wheel alignment, despite it previously being promised. This was especially frustrating because the process had already taken nearly two weeks, and the final purchase numbers were essentially the same numbers discussed 10 days earlier. I also repeatedly explained that I live in Orange County and could not make multiple trips to Temecula for issues that should have been resolved before delivery. I was not asking for anything new or additional. I was only asking the dealership to honor what had already been promised as part of the agreement. I have written messages documenting the rim repair, tire replacement, and wheel alignment. A luxury dealership should communicate clearly and stand behind its commitments. Withdrawing a promised repair after the deal had been agreed upon and pickup was being scheduled was unprofessional and caused me to lose confidence in the dealership. More

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We live in West Los Angeles so I dealt with Phillip and Naveed by phone. Great customer service by phone and even better when we went down to complete the deal. Great customer service from the operator, s Naveed by phone. Great customer service by phone and even better when we went down to complete the deal. Great customer service from the operator, sales and financing. More

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Our experience at Temecula Valley Lexus was absolutely exceptional from start to finish. As loyal Lexus customers, this was hands down one of the best guest and vehicle purchasing experiences we’ve ever h exceptional from start to finish. As loyal Lexus customers, this was hands down one of the best guest and vehicle purchasing experiences we’ve ever had. From the moment we began working with Naveed, we knew we were in great hands. Phillip and Spencer then went above and beyond to ensure every detail was exactly how we wanted it. Their professionalism, communication, attention to detail, and genuine care made the entire process smooth, stress free, and enjoyable. We purchased a stunning 2026 Lexus IS350 in Cloudburst and a beautiful white TX350, and we could not be more excited to enjoy many miles in both vehicles on family trips and business travels alike. The entire team made us feel valued, appreciated, and truly taken care of throughout the entire process. And I absolutely cannot forget Christian the MVP of Finance! He made the finance portion seamless, transparent, and incredibly easy, which is something you rarely hear people say about buying a car. Thank you again Spencer, Phillip, Naveed, and Christian for delivering a first class Lexus experience. This is exactly why we continue to remain loyal to the Lexus brand and to Temecula Valley Lexus. Highly recommend to anyone looking for a luxury buying experience done the right way. Sincere Thanks, Richard McCarthy More

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Great customer service thank you Philip we had a great experience with you and at Temecula valley Lexus experience with you and at Temecula valley Lexus More

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Philip was amazing and was quite patient with my demands. Worked with me with negotiations and was overall a great experience. Christiano also made the paperwork as seamless as possible and guided me through Worked with me with negotiations and was overall a great experience. Christiano also made the paperwork as seamless as possible and guided me through the process. Great dealership! More

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My first time at Lexus Temecula was a great experience, everyone was friendly and knowledgeable. I’m thankful to say, I purchased my first brand new car my first day here. everyone was friendly and knowledgeable. I’m thankful to say, I purchased my first brand new car my first day here. More

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Professional, friendly, efficient & thorough. Can't say enough good things about the whole experience. Naveed is the best! Can't say enough good things about the whole experience. Naveed is the best! More

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I traded my 4Runner for a new Lexus RX. Philip & Naveed were great & taking care of all my needs. It was a fast & painless process. Afterwords they were open to assistance with setting up a Philip & Naveed were great & taking care of all my needs. It was a fast & painless process. Afterwords they were open to assistance with setting up all the technology & settings to my preferences. I would definitely come back again. More

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Philip was incredibly helpful and professional throughout the entire process, and helped make the entire process smooth and I love my Lexus! the entire process, and helped make the entire process smooth and I love my Lexus! More

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Excellent handling of my sale I highly recommend this dealership to All family and friends dealership to All family and friends More

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