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Neal Garcia
Refer Me
40 Reviews
Proud US Navy Veteran! I have been in the Customer Service business for over 28 years. I enjoy putting my clients into their choice of vehicle that fits their lifestyle. I grew up in West Texas and Southern New Mexico have a thick roots in Laredo, Texas, being an active member in non-profits organizations is what I take most pride in. Proud Husband and Father and a very Proud US Navy Veteran serving our Country for 12 years.
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
4 yrs, 3 mos
Specialties & Trainings
JLR Certified Sales
Leadership and Management, 28yrs
Jaguar Land Rover Excellence
40 Reviews
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41 Reviews of Neal Garcia
October 31, 2023
The staff at this dealership were friendly, and professional. I developed a good rapport in a short time with sales, accounting and management. They all engaged in conversation and actively listene professional. I developed a good rapport in a short time with sales, accounting and management. They all engaged in conversation and actively listened to give solid responses. From management to porter staff, everyone I encountered resulted in pleasant conversation. More
by EDWARDGULLYJR
Verified Customer
Helpful 
October 28, 2023
I drove in at 7:30 when they opened. Trying to leave town. I told them that but my car was saying low battery thought I should play it safe. 45 mins later they say they need to unload my Trying to leave town. I told them that but my car was saying low battery thought I should play it safe. 45 mins later they say they need to unload my rear hatch to get to battery. It was fully packed. For my trip. Told them they replaced the battery last year. Under warranty. Took them 2.5 hrs to replace my battery. Ugh. Nothing ever happens quick. There. Still no service manager there More
by lindadela4
Other Employees Tagged: Andy Osorno , Gary Bukrinsky
October 22, 2023
Most pleasant buying experience I could imagine. Super friendly customer service, salesman, and service department. Neal made buying my car super simple and hassle free. Any concerns I had were Super friendly customer service, salesman, and service department. Neal made buying my car super simple and hassle free. Any concerns I had were met with prompt and friendly care. Would definitely recommend this dealership to a friend and look forward to purchasing another vehicle for myself from here. More
by RENEDIAZ
Other Employees Tagged: Victor Zapata , Jenilee Knight
October 20, 2023
Neal was a great salesman-patient with all of my questions and extremely knowledgeable. He delivered my car and spent a lot of time teaching me all about the car and the technology. I had an amazing questions and extremely knowledgeable. He delivered my car and spent a lot of time teaching me all about the car and the technology. I had an amazing experience purchasing my car! More
by SRUSSELL116
Other Employees Tagged: Gary Bukrinsky, Calin Doud
October 15, 2023
When we bought a car, they say they will provide the good care. They said that they will take care of everything because they are a very professional team that they review the I don’t know how many points to care. They said that they will take care of everything because they are a very professional team that they review the I don’t know how many points to be sure the card works perfectly. Everything was just a selling strategy, I’m so disappointed with the way that they provide customer care. We just trust on them but certainly they were lying. They never answer back our calls. They ignore us everything that they say was a lie. More
by m_alejandravar
Other Employees Tagged: Dale Haines, Timo Navarrete , Josue Dominguez, Adalberto Velasco Jr.
October 14, 2023
Working with Augustine was a pleasure! He is professional, great communicator and listens and makes suggestions. He also accommodated special requests I had for my cars care. The servic He is professional, great communicator and listens and makes suggestions. He also accommodated special requests I had for my cars care. The service department always does it right the first time, I have never needed to bring my car back bc service want done correctly More
by aprilemrie
October 01, 2023
Great service, knowledgeable, friendly, respectful, honest....and the car wash a plus.. explain options and possible preventative maintainance well.🤪💥 honest....and the car wash a plus.. explain options and possible preventative maintainance well.🤪💥 More
by TED.EMRIE
Other Employees Tagged: Adalberto Velasco Jr., Augustine in service ?????
September 19, 2023
Jaguar Boerne has the best customer service! Victor was a great service agent to work with, pleasant and understanding. We travel from out of town to this dealership in particular because of its Victor was a great service agent to work with, pleasant and understanding. We travel from out of town to this dealership in particular because of its customer service. More
by Gilbert and Angie Sanchez
Other Employees Tagged: Timo Navarrete
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