"Outstanding customer service. No haggling, seamless teamwork"
- Allen Berger
I had a limited time to complete the transaction today. So I was very appreciative of the fact that they had the leasing process streamlined for me. In fact Neal and Ben came in on their day off and early to help with the process. You guys rock. This is my fourth Lexus leased from Santa Monica Lexus and I wouldn't go any where else.
"Professional and smooth sales experience"
We had an appointment to meet with Neal Greene to look at a few options to replace a 2009 RX 350 we'd purchased from Lexus Santa Monica. Neal was a pleasure to work with, not once putting typical car sales pressure on us. He had the two vehicles we wanted to test drive ready for us, and shared key details on the cars during the test drive. The purchase process was smooth.
"Sales for ale us 300ESh"
Working with Neal Greene was an excellent experience in car shopping and buying (leasing). He answered my phone calls and emails promptly and was able to answer all my questions. He also had the cars ready to look at when we visited the dealership. In addition, he made the leasing process easy and provided us with a very fair deal. Lastly, he has a great sense of humor! I would recommend family and friends to contact him if they are interested in a Lexus.
"Neal Greene was great"
Neal helped me out with the purchase of a new NX200t. I always like to get as much information as possible over email before I go in to test drive and talk about the amount. He provided information to me quickly over email, answered some questions I had so that when I walked into the dealership, it was stress less. Neal gave me a great deal and I drove out with a new Lexus the same afternoon.
"Excellent Service from Neal Green"
Neal explained all the important particulars in a very understandable manner. He was patient and understanding . This was my 2nd Lexus dealing with Neal Green. Thanks, Neal
"Always feel at home! "
This is my 3rd lease in a row from Neal Greene. He truly wants me to be happy , however that looks. I like him as a professional and as a person. I recommend him and Lexus Santa Monica all the time!
Other Employees Tagged:
"Easiest car leasing, best service, beautiful dealership "
I was assisted by Neal Greene who provided me with great service. He has always been a friend to me and my family making it a joy rather than a hassle to lease a new car.
"Everyone at the dealership went out of their way to find..."
Everyone at the dealership went out of their way to find the automobile I wanted to purchase. They checked the entire US to see if the car was available in the color (Cereulean Blue) I wanted. Since it wasn't anywhere to be found, Neal Greene called us to tell us that they had just received an ES in the color we wanted but it was the Hybrid model. We drove down the next morning to test drive it and loved it! At 40 mpg what's not to love. The entire process of purchasing it was simple and efficient . Their Delivery Specialist, Sara gave me as much time as I needed to familiarize myself with the car, and Roger, the Finance Manager handled the paper work quickly and efficiently. All in all, we had a wonderful, easy experience . Lexus is known for their commitment to clients and treat you like family!
Other Employees Tagged:
Sara Grimwade and Roger Ghasemi
"I recently purchased a rx350 . The salesman ,Neal Greene..."
I recently purchased a rx350 . The salesman ,Neal Greene waas Great. No pressure and very knowledgeable about he car. The negotiations were easy and I got a great price. they even included the second year of service. I would definitely buy a lexus form them again.
"It's always daunting to get a new car, but the team..."
It's always daunting to get a new car, but the team at Lexus Santa Monica made it a good experience. They treated me well, were very attentive, explained all the options clearly and made me feel appreciated and important. Neal Greene, Miguel Soriano and Caitlin were all terrific. Highest recommendations.