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Neal Guidarelli
Neal Guidarelli at Tom Wood Toyota

Neal Guidarelli

Service and Parts Director

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

Contact Me
4.8
75 Reviews

Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.

Dealership Experience

9 yrs, 2 mos

Industry Experience

21 yrs, 1 mo

4.8

75 Reviews

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75 Reviews of Neal Guidarelli

June 06, 2026

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Employee Rating

Many thanks to Scott of Tom Wood Toyota in Whitestown for assisting me with my 2026 Toyota Camry. He shows great professionalism, gives answers if I have concerns and I truly appreciate his great customer More

by Deborah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fernandez , Michael- New Car Sales

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Jun 08, 2026

Tom Wood Toyota responded

Deborah, we're pleased to hear about your excellent experience with Scott! We’ll be sure to share your five-star feedback with him and the rest of the team. Enjoy your 2026 Toyota Camry! - The Tom Wood Toyota Team

June 04, 2026

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Very friendly and efficient. Service writer was very good. Will be back again for service. More

by corinnestrasser
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyshon was great.

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Jun 05, 2026

Tom Wood Toyota responded

Corinne, thank you for the great review. We look forward to seeing you again at Tom Wood Toyota!

May 27, 2026

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In my opinion, Tom Wood Toyota Service is the best. They’ve always been upfront with the cost and the time it would take to fix an issue. And I have been going to them since the late 1980s. More

by 627patchon
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 27, 2026

Tom Wood Toyota responded

Thank you for your continued trust in Tom Wood Toyota Service since the 1980s! We're always here to provide upfront and honest service. We look forward to seeing you next time!

December 26, 2025

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Austin and Neal gave excellent service when we brought in our car for an oil change. The team was excellent. More

by Joevitale1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aguilera

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Dec 29, 2025

Tom Wood Toyota responded

We're glad Austin and Neal made your oil change experience a positive one! Thank you for choosing Tom Wood Toyota and sharing your five-star review, Joe.

August 15, 2025

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Always, fast great service from Chris and Tom Wood Toyota. Nice, clean and modern dealership. Thumbs up 👍. More

by oneronaldo
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Tom Wood Toyota responded

Thanks for your feedback! Chris and our team are always here to help. We look forward to welcoming you back to Tom Wood Toyota!

August 07, 2025

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We like going to Tom Wood Toyota in Whitestown, Austin and Neal take great care of us. More

by Joevitale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vaughn, Matt Brown, Samantha Crowe , Austin Aguilera

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Aug 08, 2025

Tom Wood Toyota responded

It's always our pleasure to assist you, here at Tom Wood Toyota. Thanks for stopping by to share your kudos with the team!

July 07, 2025

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Tom Wood Toyota, service was quick and easy, Chris explained all and any issues that were or weren’t present on my Toyota and got me in and out in an hour!! I highly recommend them for your service ne More

by Mark
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris, Redman

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Jul 08, 2025

Tom Wood Toyota responded

Mark, thank you for sharing your positive review of Chris! We appreciate your business and hope to see you again at Tom Wood Toyota.

July 01, 2025

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Excellent service and communication throughout the process. I would recommend this dealership. They even picked up and dropped off my car. More

by KRLindskog
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Recommend Dealer
Yes

Other Employees Tagged: Kolton

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Jul 03, 2025

Tom Wood Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Toyota provided excellent service and communication. We appreciate your recommendation and look forward to serving you again in the future!

April 01, 2025

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Service was prompt, professional , kept me informed and the upstairs wanting room is a quiet area to pass the waiting time. PS. My service rep made me a delicious cup of hot chocolate ! More

by Nancy Miller
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Service Communication
Recommend Dealer
Yes
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Apr 01, 2025

Tom Wood Toyota responded

Nancy, we're delighted to hear you enjoyed the prompt service and cozy waiting area at Tom Wood Toyota. It's great that your service rep added a special touch with hot chocolate! Thanks for sharing your experience with us!

March 30, 2025

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Employee Rating

Austin gave excellent service when we brought in our car for an oil change. The team was very courteous. More

by Joevitale1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aguilera

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Apr 01, 2025

Tom Wood Toyota responded

We're delighted to hear that Austin and the team provided excellent service during your visit at Tom Wood Toyota. Thanks for sharing your experience with us!

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