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Neal Simon
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619 Reviews
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619 Reviews
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619 Reviews of Neal Simon
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March 21, 2024
Neal was efficient, very professional, and accurately answered all my questions. He was more concerned with getting me in the RIGHT car than just making a sale. The dealership also gave me a very good pr answered all my questions. He was more concerned with getting me in the RIGHT car than just making a sale. The dealership also gave me a very good price for my trade-in. I'd absolutely go back to them again! More
by CC91
Other Employees Tagged: Neal Simon
March 19, 2024
Had an awesome experience at Hamilton Mazda! had gone to another Mazda dealership in NY closer to my home and it wasn’t working. I saw the EXACT car I wanted on the website, called and connected had gone to another Mazda dealership in NY closer to my home and it wasn’t working. I saw the EXACT car I wanted on the website, called and connected with Neal, and he even texted me photos of the inside to make sure it was exactly what I was looking for. The entire experience at the dealership was so fast, everyone was friendly, professional, and incredibly helpful and knowledgeable about any questions. I would 100% recommend them. More
by CC91
March 11, 2024
Dealership is very neat, clean and welcoming. I really like that Hamilton Mazda takes pride in their own brand and inventory so I only saw Mazdas there. It's nice to be a part of a small world in I really like that Hamilton Mazda takes pride in their own brand and inventory so I only saw Mazdas there. It's nice to be a part of a small world in a dealership that doesn't feel like a used car lot. Neal spoke to me over the phone prior to us arriving at the dealership and was extremely professional and welcoming. Even though the dealership was going to close in 30 minutes I didn't feel rushed or 'put-off' by Neal or the team. He was able to sell me the vehicle in a very stress-free method which I enjoyed. We ended up staying at the dealership a couple hours after they closed and signed papers. One of the best things I thought was that I wasn't forced to say yes to any additional protection plans or extended warranties. Neal asked once, and then the finance manager asked me once. I said no each time and they didn't treat me poorly or make me feel regretful for saying no. I also love that Neal called me the next business day just to ask how I was liking the vehicle. These are all good customer service experiences that most places no longer have. Loved it! More
by ASHBURT2211
Other Employees Tagged: Neal Simon
March 10, 2024
Easy to work with. Very honest. Understanding of my needs. I trust this dealership from sales to management to service. They are very good with customer service. Very honest. Understanding of my needs. I trust this dealership from sales to management to service. They are very good with customer service. More
by MEK2628
Other Employees Tagged: Neal Simon
February 24, 2024
Neal Simon was everything one could hope for in a sales agent - courteous, knowledgeable, efficient and personable. He answered every question and made our transaction entirely stress free. agent - courteous, knowledgeable, efficient and personable. He answered every question and made our transaction entirely stress free. More
by Ernie
Other Employees Tagged: Carrie
February 23, 2024
I just bought my first Mazda here. Neal was very helpful and responsive. I saw a few cars, but ended up buying the first one he suggested. Generally, all staff were very friendly an Neal was very helpful and responsive. I saw a few cars, but ended up buying the first one he suggested. Generally, all staff were very friendly and helpful. Everyone was very low-key and did not try to pressure me to buy (which I especially appreciated). More
by Rich N
Other Employees Tagged: Marlon Lising , Karlie Hampson 5*
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