Neil Miller | Page 31

Thank you They are always very helpful . My daughter went in to the service dept without me and I had full confidence that they was going to treat her right fro They are always very helpful . My daughter went in to the service dept without me and I had full confidence that they was going to treat her right from my initial conversation with the service writer . I thank every body involved for treating her with respect and not trying to RIP her off like other places have tried in the past . Will continue to bring all my cars there . More

by Mando/sales exstraordinaire Verified Customer Verified Customer

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Excellent service fast, friendly and very professional I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with the willingness to find me the best financing and deal More

by TAKRUGER Verified Customer Verified Customer

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Great experancel Neal is a great guy and was very helpful. He let us do a good, long test drive which ive never had before.only 1 negitive, 350$ trade in, what the hec Neal is a great guy and was very helpful. He let us do a good, long test drive which ive never had before.only 1 negitive, 350$ trade in, what the heck. Very clean, everyone was great. 350$ got 1200$ 10 minutes after listed site unseen they drove up from Sturgis mi.. More

by Wizzywoo Verified Customer Verified Customer

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AWESOME! When I come into Kia service, I feel so welcomed and comfortable that I wouldn’t mind spending the whole day there. Jeremy is awesome & helped me with When I come into Kia service, I feel so welcomed and comfortable that I wouldn’t mind spending the whole day there. Jeremy is awesome & helped me with all of my needs! THANK YOU KIA!!! More

by zachsaylor85 Verified Customer Verified Customer

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My experience could not have gone any better. Just amazing! My experience was nothing short of perfect. I came home with a beautiful brand new SAFE vehicle that I can rely on now. The staff at Kia of Lansing ar My experience was nothing short of perfect. I came home with a beautiful brand new SAFE vehicle that I can rely on now. The staff at Kia of Lansing are extremely hard working and you can tell they really do care about getting their customers into a reliable vehicle. I will definitely be buying Kia's in the future and suggesting them to everyone! More

by dominicbonofiglio Verified Customer Verified Customer

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Great 🚗 This is our third Kia from this dealer. Happy wth vehicle, salesman and service. We have had good experiences with Kia passenger cars so we decided to This is our third Kia from this dealer. Happy wth vehicle, salesman and service. We have had good experiences with Kia passenger cars so we decided to try the Sportage SUV. Looking forward to more good experiences. More

by howardangie Verified Customer Verified Customer

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Not ready when promised As soon as I arrived I asked if my car could be done by 10:30 because I had an appointment. That was 45 minutes away and I only needed an oil change. As soon as I arrived I asked if my car could be done by 10:30 because I had an appointment. That was 45 minutes away and I only needed an oil change. I was told that wouldn’t be a problem. After sitting for 40 minutes I went to ask for a update. At this point I noticed my car hadn’t even been pulled back yet. I find it very unacceptable to be told no can get out in 45 minutes when it wasn’t a possibility. They did make it right by letting me use a loaner car and bringing my car to me. I appreciate that very much. However I arrived at 9:40 and was told at 10:30 that my car should be ready at 11:15. I find it totally unacceptable for a simple oil change to take an estimated hour and a half. More

by SARAHS Verified Customer Verified Customer

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Very pleasant Let me know what was going on. Waiting room very pleasant. Service person very pleasant and nice. It was nice to have a snack and drink. Let me know what was going on. Waiting room very pleasant. Service person very pleasant and nice. It was nice to have a snack and drink. More

by sharonw63 Verified Customer Verified Customer

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Helped us in a jam We came in out of necessity - our 15 year old vehicle finally bit the dust the day before and we were in a bind. Neil was helpful and kind; he listene We came in out of necessity - our 15 year old vehicle finally bit the dust the day before and we were in a bind. Neil was helpful and kind; he listened to our "needs", considered our "wants" and was able to help us find a car that was the right fit! He was extremely knowledgeable about the brand and the market in general; he was not pushy, only helpful. Would absolutely recommend him to others! More

by SKH Verified Customer Verified Customer

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Oil change Everyone was very nice, service was fast. Even fixed my windsheild for free. Overall a great experience!! Would recommend everyone come to Kia. Exceed Everyone was very nice, service was fast. Even fixed my windsheild for free. Overall a great experience!! Would recommend everyone come to Kia. Exceeded my expectations More

by balzerk1 Verified Customer Verified Customer

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