Nelson Waters
Nelson Waters at Sullivan Honda
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Nelson Waters

Service Manager

Sullivan Honda

2015 East Main Street
Torrington, CT 06790

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Nelson Waters

February 22, 2024

Dealership Rating
Employee Rating

Very good service, professional approach, I always recommend this dealership - service center to my friends. More

by Andrew G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2023

Dealership Rating
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Very satisfied with follow up service on my new Honda Passport at Sullivan Honda. Once ordered part arrived, Marisa called to schedule my appointment. More

by Rbeliveau
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Greenwood

September 28, 2023

Dealership Rating
Employee Rating

Great dealership, sales staff and super service department. I have bought three new and one used car from them since 2006 and have had them all serviced there as well. More

by jsultaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

Work is always completed on a timely manner. If there is a problem, staff come to you to explain the issue and already have an estimated cost. More

by sk0kan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 07, 2023

Dealership Rating
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Hats off to Nelson. Stood by his word and car runs great. Much appreciated and I would highly recommend him. More

by Teamrousseauhomes
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Some what nice. Some people are approachable Some are not that nice. They will just pass by you without saying hi or hello to customers. More

by Ridgeline
Recommend Dealer
Yes

Other Employees Tagged: Dave Todor, Tim Kulla, Marissa Greenwood, Laura Gambino , Some sales people are not nice.

August 08, 2023

Dealership Rating
Employee Rating

Very courteous, efficient service. They even washed my car! Honda needs quicker service on back ordered parts- too long!! More

by Juan
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2023

Dealership Rating
Employee Rating

SERVICE WRITERS ALL FEMALE ARE PROFESSIONAL. I WAS RUNNING LATE CALLED AND WAS TOLD THAT IT WAS OK. WHEN I ARRIVED MY VEHICLE HAD A TECHNICIAN READY FOR ME. More

by DONNA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

Very professional thorough and easy to deal with. Been with them for over 20 years. Never had a problem. More

by jphomrok
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

Sullivan Honda is the best, they care about their customers. Their service department is always is always ready to assist us and make great recommendations. Thank you for all that you do👍👍👍👍 More

by Haruvett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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