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Nick Castillo

Overview Reviews (90) Inventory (282)

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Nick Castillo

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Nick Castillo

Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9

90 Reviews

Overview Reviews (90) Inventory (282)

Dealership Experience

6 yrs, 7 mos

Industry Experience

16 yrs, 8 mos

Languages Spoken

English

4.9

90 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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90 Reviews of Nick Castillo

September 20, 2024

Dealership Rating

Employee Rating

Communication, openness, and honesty. Thank You all for your kindness and hospitality which was very accommodating throughout! Thank You all for your kindness and hospitality which was very accommodating throughout! More

by Nate

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Dau, Cole Findley

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August 31, 2024

Dealership Rating

Employee Rating

Very professional, great customer service. Never felt pressured. They listened to what I was looking for and helped me by the perfect vehicle. Never felt pressured. They listened to what I was looking for and helped me by the perfect vehicle. More

by KatieP

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad Morris, Justin Harmon

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Sep 06, 2024 -

City Automall Ford responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Dealership Rating

Employee Rating

Very nice to work with, very comfortable. The people working were very helpful and courteous The people working were very helpful and courteous More

by soupison1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Matthews, Ty Preston, Kasey Shirey, David Dau

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Aug 24, 2024 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Dealership Rating

Employee Rating

Great experience leading a new car from Zachary! Every step of the process was easy and stress free! Every step of the process was easy and stress free! More

by Ssmith184

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Nichols, Zachary Ott, David Dau

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Aug 16, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 11, 2024

Dealership Rating

Employee Rating

Good people ,seemed as if you are talking with a friend. I would come back again very happy ! I would come back again very happy ! More

by Bonifas2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Dau , Kylee Finch

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Jun 13, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

Dealership Rating

Employee Rating

Kylee was great! She was never too pushy and respected my needs and wants. She made the process quick and easy! She was never too pushy and respected my needs and wants. She made the process quick and easy! More

by ellabeachh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandra Brito, Kylee Finch

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May 07, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thank you again for choosing City Chevrolet and we hope to see you again.

April 30, 2024

Dealership Rating

Employee Rating

Blake was extremely helpful from start to finish. It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family and I throughout the entire process and answered any questions we had to put us at ease. I highly recommend working with Blake. More

by mb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Byerly

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May 03, 2024 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 26, 2024

Dealership Rating

Employee Rating

Everyone was super helpful, nice and easy to work with. I had a great experience and was quick and easy. I had a great experience and was quick and easy. More

by Drew

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Nichols, Jeff Junkin, Danny Roller , Alejandra Brito, Kylee Finch

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Mar 28, 2024 -

City Automall Ford responded

Drew, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2024

Dealership Rating

Employee Rating

Mo was respectful and helpful. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. Made my experience smooth and effortless. From service to management, all were accommodating and great to work with. More

by dean.mcfarlin21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Travis Nichols, David Dau, Derek Hively, Brian Bowes , Mo Jatala, Christian Mulder

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Mar 19, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

March 14, 2024

Dealership Rating

Employee Rating

Aly was very responsive, and helpful through the whole process. she made buying my escape very quick and easy. I love it. process. she made buying my escape very quick and easy. I love it. More

by Sdcollins5@frontier.com

Recommend Dealer

Yes

Other Employees Tagged: Alejandra Brito, Kylee Finch

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Mar 16, 2024 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Nick Castillo

Sales Manager

City Automall Ford

90 Reviews of Nick Castillo

Dealership Inventory (282 Vehicles)

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