Nick Howe

Very fast and efficient. My service was done within the hour and my car came back cleaner than when I brought it in. My service was done within the hour and my car came back cleaner than when I brought it in. More

by GABBYBERQUIST Verified Customer Verified Customer

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Nadia and the rest of the service team were top notch! They kept me informed of all concerns that were found while my vehicle was in for service, updated me on how long it would be and finished all approv They kept me informed of all concerns that were found while my vehicle was in for service, updated me on how long it would be and finished all approved work quickly and with excellent attention to detail. I wouldn't hesitate to recommend Kia of Everett to any of my friends and family. More

by sleepypaco Verified Customer Verified Customer

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After bringing my car in for a recall the part that was being Replaced failed a week later. I had to use my warranty to replace the part that was working prior to recall. It took 14 days to replace the par being Replaced failed a week later. I had to use my warranty to replace the part that was working prior to recall. It took 14 days to replace the part. And numerous calls from me for updates on my car as I was not getting any feedback from the shop. Upon receiving my car finally I was told that they were still fighting with Kia to get payment to their technician. Which honestly is not my problem and I didn't need That information as that is a inner office problem and not my problem. During the 2 weeks that I did not have my car, I was not offered a loner car and had to make arrangements on my own to drive over the two weeks. Ultimately the car was taken care of and I appreciate the work.However I believe it was not handled very well initially. More

by duhhubb Verified Customer Verified Customer

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Steve was great! My car feels and looks fabulous. Thank you so much for the great service. My car feels and looks fabulous. Thank you so much for the great service. More

by Skalielar Verified Customer Verified Customer

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Absolutely love the dealership and staff! Great service and atmosphere! I always feel great walking in there knowing they take care of their customers! Thank you Kia Great service and atmosphere! I always feel great walking in there knowing they take care of their customers! Thank you Kia More

by dizzydozzer Verified Customer Verified Customer

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No body is in sync when it comes to sales, finance and especially service. Horrible service by service department. Car came in with a chip in windshield. I stopped by the very next day to show it to them especially service. Horrible service by service department. Car came in with a chip in windshield. I stopped by the very next day to show it to them and get it fixed. Didn’t get appointment for next 4 weeks but I was told it’d be $35 and it will be covered since thats how I got the vehicle. Comes the time to fix it now it’s suddenly $60 and its not covered because whoever told me that it’ll be covered did not put comments about it. Not the first time the sales department has been absolutely disappointing. Will be taking down my google reviews for this dealership and writing a new one to reflect the actual experience rather than what they tell me to write. More

by manjinder186 Verified Customer Verified Customer

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Awesome staff,very professional took care of all my needs. A+ so happy I chose kia needs. A+ so happy I chose kia More

by brunovanwyk Verified Customer Verified Customer

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unfriendly employees, lack of communication, tires needed rotated (had my brakes checked) and they wouldn’t rotate wo charging or as a courtesy, and service writer told me to check engine oil after running t rotated (had my brakes checked) and they wouldn’t rotate wo charging or as a courtesy, and service writer told me to check engine oil after running the car (which is incorrect). At least they upheld the recall which on a positive note didn’t take long or much… More

by joecarter093 Verified Customer Verified Customer

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Always friendly, always helpful, Always honest, always a pleasure to visit. Just wish I had more free oil changes haha. pleasure to visit. Just wish I had more free oil changes haha. More

by sharolynnabbott Verified Customer Verified Customer

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Always a pleasant experience when I go into the dealership. Everyone is always helpful when I'm there. dealership. Everyone is always helpful when I'm there. More

by jameelahbashir0023 Verified Customer Verified Customer

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