Nick Lautenbach
Nick Lautenbach at Findlay Chevrolet

Nick Lautenbach

Service Advisor

Findlay Chevrolet

6800 S Torrey Pines Drive
Las Vegas, NV 89118

3.8
15 Reviews
3.8

15 Reviews

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15 Reviews of Nick Lautenbach

November 22, 2025

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I. Called to see if your dealership had a tire for my 2026 Trailblazer,. Because I had an unfortunate incident. Where to avoid an accident I hit the curb instead, a blew out the front tire. to avoid an More

by Bigwayne07@hotmail. Com
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Recommend Dealer
No

Other Employees Tagged: Shawn Cabacungan

November 20, 2025

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Findlay Chevrolet has always done a great job on my car. They identify and resolve the problem as quickly as possible. They are very honest about what the car needs and alert me to any possible future probl More

by Fitz
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Recommend Dealer
Yes

Other Employees Tagged: John works on the older cars like mine with great experience and expertise

Nov 20, 2025

Findlay Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

November 14, 2025

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They don’t even take the time to inform you about what’s happening with your vehicle. They give you a date but then take 7 days to complete a repair that they themselves caused. When I took my work truck in More

by NONE25
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Recommend Dealer
No

Other Employees Tagged: Dalia Calvert, Doug Stephenson

Nov 17, 2025

Findlay Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Terry Stump Service Manager TStumpJr@findlayauto.com

November 13, 2025

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The salesmen here are extremely friendly and knowledgeable. I’ve purchased several vehicles here and will continue to fulfill my automotive needs here in the foreseeable future at Findlay Chevro More

by TMARTINEZ12
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Cabacungan , Travis,Martinez

Nov 13, 2025

Findlay Chevrolet responded

Thanks for sharing your thoughts about your experience with Findlay Chevrolet. We appreciate your business and hope to see you again soon! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

November 12, 2025

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The whole experience was awesome. From the time calling to schedule the appointment to the wait time to pick up my truck! Thanks! More

by JOHN.APLEY
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Recommend Dealer
Yes
Nov 12, 2025

Findlay Chevrolet responded

Thanks for sharing about your experience with Findlay Chevrolet. We appreciate your business and hope to see you again soon! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

November 05, 2025

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Customer service is always great here ! They make you feel seen and comfortable. I appreciated the text updates and approval process for additional service. My only con was I had a few filt More

by SAMANTHAWELLS49
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Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Gonzales

Nov 05, 2025

Findlay Chevrolet responded

Samantha, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Chevrolet! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 30, 2025

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Great service every visit. I have purchased several vehicles at Findlay chevrolet and always have them serviced there as well. More

by RACEONEONE
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Recommend Dealer
Yes
Oct 30, 2025

Findlay Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Chevrolet, we look forward to having you as a valued customer for many years to come! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 29, 2025

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my advisor Nick, was great working through an issue with my Diesel truck, keeping me informed and updated. More

by NO27
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Recommend Dealer
Yes
Oct 29, 2025

Findlay Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 15, 2025

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Everytime I take my vehicle to the shop is always 1000. 00 dollar fixing. Bunch of scammers More

by RMARLANG
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Recommend Dealer
No
Oct 16, 2025

Findlay Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com

October 14, 2025

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I am writing to express my dissatisfaction with the service I received from the service department, specifically regarding the lack of returned phone calls from Nick. Additionally, I am concerned about More

by Kane
Service Price Transparency
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Recommend Dealer
No
Oct 15, 2025

Findlay Chevrolet responded

Kane, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Terry Stump Service Manager TStumpJr@findlayauto.com

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