Nick Lavacca
Nick Lavacca at Acura by Executive
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Nick Lavacca | Page 3

Assistant Service Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
235 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

English English

4.9

235 Reviews

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235 Reviews of Nick Lavacca

October 26, 2023

Dealership Rating
Employee Rating

Tremendously accommodating and helpful. Does not try to “upsell” me on items to be “fixed”. Probably more expensive than a local shop but provide good service. More

by lawrence_j_welch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Oct 26, 2023

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2023

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Employee Rating

I am so pleased with the service I received at Acura by Executive. He informed me that I needed to replace the Air filter and cabin filter, and that there was plenty on life left on my break pads.. I am co More

by S.Brunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for 10+ years now, and have purchased 1 car and leased a second. It is always clean, the service team is always ready and willing to work on my cars, and I always recei More

by RIZZO.JILLIAN
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Acura by Executive responded

Thank you, Jillian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2023

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Great customer service. Always explains things thoroughly... I have been going for years now. They are the best More

by TWEETWENDY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo

Oct 17, 2023

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 13, 2023

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Employee Rating

I go to this dealership for Terrence Lily and the service advisor they go out of their way to please the customer More

by todd emanuel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 14, 2023

Acura by Executive responded

Thank you, Todd, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Oct 14, 2023

todd emanuel responded

Nick and Terrance are great that is why I return I Completely trust them to service my vehicle correctly

October 10, 2023

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Very professional and helpful. I will definitely go back. You can really trust them. Highly recommend More

by dantonietta751
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

September 24, 2023

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Employee Rating

This dealership never let's me down, they always get me in and and out when it comes to basic service. And on the more complexe jobs, they always plan and explain everything before hand, and in most cases More

by RudyJ
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

Acura by Executive responded

Thank you so much, Rudy, for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2023

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Employee Rating

Excellence service. Nick was professional. He explained everything that was done and what needed to be done doe the next service. More

by ARNGAME
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

Acura by Executive responded

Thank you for your kind words for Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

September 21, 2023

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Employee Rating

Great Service and shop supervisor was very knowledgeable I am lookin forward to get my car served at this location More

by lorenzo8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Manny Lugo, Austin Rotella , Brandon Hines

Sep 22, 2023

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2023

Dealership Rating
Employee Rating

Clear explanation of work and cost. Greets customer by name. Very respectful of customer. Clean facility. More

by RDWDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Sep 22, 2023

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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