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Nick Orbinati
112 Reviews
112 Reviews
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112 Reviews of Nick Orbinati
November 18, 2025
In general all of the people that I have dealt with at Subaru Utica have been pleasant. But one employee in particular is a shining star! I’ve met with Val twice since picking up my new car and he has “go Subaru Utica have been pleasant. But one employee in particular is a shining star! I’ve met with Val twice since picking up my new car and he has “gone above and beyond” my expectations in helping me! He is patient and kind in explaining everything and his assistance was so appreciated. Val stood out to me as being a very valuable employee! I have one concern though. When I brought my car in to have rain guards installed and the anti-rust treatment, the man who logged me in in the service department, checked my car and said I have 1600 miles on it. Then the technician who installed the rain guards sent me a video and he also mentioned you have 1600 miles on your new vehicle. When I picked the car up around 5:30 PM that evening I checked the mileage and there was 1688 miles on the car. I was surprised but I did just drive back home. The more I think about it I cannot understand how 88 miles were put on my car, someone said it was going to Don’s Ford for this treatment. So again, I am concerned that 88 miles were put on my car. I thought your company should be aware of this. More
by GTM23
Verified Customer
November 18, 2025
We appreciate you, but we feel we were overcharged this time. Needed a mirror - brought the car in - an hour drive - you forgot to order a part- came back and were charged labor again. Expensive. time. Needed a mirror - brought the car in - an hour drive - you forgot to order a part- came back and were charged labor again. Expensive. More
by CLARENCE7643
Other Employees Tagged: Nick Rosato
October 21, 2025
Every visit to Subaru is pleasant, quick and professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. More
by REGROCK7
October 18, 2025
They are always helpful and welcoming when I bring my vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or b vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or bad in a timely fashion. More
by NOMAR13469
Other Employees Tagged: Brand Glerup
October 10, 2025
Our experience at Subaru of Utica is the best I’ve ever had with a dealership! Top notch service and friendly to boot, definitely going to do business again !! had with a dealership! Top notch service and friendly to boot, definitely going to do business again !! More
by MELISSAPERRY766
Other Employees Tagged: Tyler Davis
September 25, 2025
Tha service department is very friendly. They do a good job taking care of my vehicle. They do a good job taking care of my vehicle. More
by ROMEMANG
Other Employees Tagged: Vincent Gonzalez
September 06, 2025
Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t think we need a new one……….booo hoooo…. Our 2019 is low mileage!! So I guess we’ll drive it another 6 years (not if I have my way)……..BUT…….. I am NOT HAPPY WITH THE 2026 OUTBACK STYLE……… It looks like an extended Forrester……….. I’ll be thinking about that 2025 Outback I saw on your lot………it was NICE!!!!! More
by DYUENGER
Other Employees Tagged: Nick Rosato, Tyler Davis, Vincent Gonzalez, Joanne Palmer, Tyler Basset, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski
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