Nick Sormaz

This is the second time we've worked with Mark Sonata of Preston Honda to purchase a new car. We appreciate that Mark's main goal is to help us find the car that is right for us. During our first purchase Preston Honda to purchase a new car. We appreciate that Mark's main goal is to help us find the car that is right for us. During our first purchase, he went so far as to make us drive/check out a car from a different dealer. This last time, he had us try different models, so that we could determine which model worked best for us. Mark also went out of his way to obtain the color we wanted. Not easy during the current car shortage. When we picked up the car, Mark spent well over an hour introducing us to the vehicle and its features. He said he is always available for questions and that he'd be happy to meet with us and the car again to continue the introduction to a new vehicle process. Mark also helped us to obtain the best deal on an extended warranty. Mark is the best! We also appreciate the time Nick Sormaz spent with us to go over financial and warranty information. He helped us to decide what was best for our needs. More

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After I visited another Honda Dealer and was totally insulted by the deal that was proposed to me for my trade, the deal was a retail price on the window sticker and wholesale on my car or by a price s insulted by the deal that was proposed to me for my trade, the deal was a retail price on the window sticker and wholesale on my car or by a price set by some out of sequence auction reports. I was dumbfounded at the least that the offer was given to me and I did not even ask for a revised amount of the trade valve since the offer was that far out of line. I did tell the salesman my thoughts and then walked out, the salesmen said he would see what could be done and will call me tomorrow, i told him that he could get me before I left the lot, and departed. I look over the r Honda dealers in the region and sent out an inquiry to Preston which a reply was sent within minutes. I called the Internet Sales Manager Vinny DeJohn, and we spoke on the phone Vinny said that he could help me and we set a time for the next day. tafter arrival and introductions I chose the model that I wanted, and then the deal came out although better than the previous dealer, we still needed to make a modification and all was said and done I drove the new CRV off the lot. Vinny has a strong way of creating confidence and followed thru on the work. I would recommend Preston and Vinny to anyone because of the reasonability on both sides of the deal. The dealership closed and the delivery was made after hours without hesitation. Thank you, Vinny! Sean Gramz More

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Chad Parker made our experience very enjoyable. He was very pleasant and knowledgeable which helped make our decision to purchase much easier. Very happy with service very pleasant and knowledgeable which helped make our decision to purchase much easier. Very happy with service More

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Chad the salesman was great and I would probably buy a car from him if he worked anywhere but Preston Honda. The Sales Manager and the Finance Manager...not so much... they are the reason I didn’t buy car from him if he worked anywhere but Preston Honda. The Sales Manager and the Finance Manager...not so much... they are the reason I didn’t buy there and I wouldn’t recommend them. They inconvenienced me and, instead of trying to make it right, made matters worse by trying to xx me...don’t do that to people. I wish Chad a lot of success...the others, well... not so much More

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Called on a car during a snow storm Chad Parker had the car warmed and inside ready to view went over every detail even had it washed so we could see it better. Then even helped me hook up my phone after I car warmed and inside ready to view went over every detail even had it washed so we could see it better. Then even helped me hook up my phone after I purchased the Honda HRV , The entire team was very nice easy to work with, best car buying experience I have ever had. Chad Parker did a excellent job, Thank you to the whole New Castle Honda team More

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Lease of New Honda Review. The sales and other people at Preston, especially Mark Sanata, the sales person, were kind, personable, courteous and knowledgeable. Besides, we got a The sales and other people at Preston, especially Mark Sanata, the sales person, were kind, personable, courteous and knowledgeable. Besides, we got a good deal. will definitely go back and recommend to others. More

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New car purchase Mark and Nick were very patient with me. Some parts of my deal didn’t sit well with me. They were so kind. They did not try to simply placate me, t Mark and Nick were very patient with me. Some parts of my deal didn’t sit well with me. They were so kind. They did not try to simply placate me, they listened and heard my issue. They were diligent and quick at finding a solution that I am thrilled about. THAT is customer service. This is a great place! More

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Professional I found Preston Honda in New Castle to be very professional, courteous and helpful. I have been a loyal Honda customer since 1993 and will continue to I found Preston Honda in New Castle to be very professional, courteous and helpful. I have been a loyal Honda customer since 1993 and will continue to be one because of the product and service from the dealership. My salesman Mark Sanata was excellent in finding the car I wanted and Bobby Preston personally helped me getting to my price point so that I could make the purchase! Beautiful car and helpful caring people... thank you! More

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Preston Honda met all of our expectations Everyone at the dealership was very courteous and friendly. Everything was very well explained so that we knew how the cost of our vehicle was being c Everyone at the dealership was very courteous and friendly. Everything was very well explained so that we knew how the cost of our vehicle was being calculated and they worked within our budget. Preston Honda made it worth the extra 30 minute drive compared to the other Honda dealers in our area and we would absolutely recommend going to them first! More

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Preston Honda stands behind their vehicles We bought a used car from Preston Honda this week. Before we left their parking lot with the car we had to transfer our things from our rental to the We bought a used car from Preston Honda this week. Before we left their parking lot with the car we had to transfer our things from our rental to the new car. While doing so we noticed that the rear brake light was out. They were closed by then and we figured it was only a $5 bulb so we drove it the 4 hours home. The next day we went to buy the bulb and found out it is a whole unit that has to be replaced and costs about $100. So we called Preston Honda to see if they would cover the cost of the bulb and to our surprise they said YES. Other dealers we have dealt with in the past would not have done so. More

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