Nick Stoffel | Page 11

Above and beyond. After a young woman ran into me and totaled my vehicle I immediately needed a vehicle and using a rental vehicle was very expensive. I intended just After a young woman ran into me and totaled my vehicle I immediately needed a vehicle and using a rental vehicle was very expensive. I intended just to stop by the dealership on my way home and ended up buying a vehicle. This was the best purchase experience I have ever had with buying a vehicle. I felt no pressure whatsoever to make any purchase. De Andre was very respectful and supportive of both myself and my cousin during my encounter. We are both older ladies and were treated like we used to be when we were younger. There was no condescension or intimidation. Only friendly interactions...like buying a vehicle from a relative or a friend. And..nothing phony. Been there and done that as they say. A different breed of salesmen. And Nick was great too. He searched for a better financing deal for me. He saved me $8000 and got my rate down to 11% from 23%! His demeanor was warm and engaging. It's really uplifting to meet and work with genuinely caring, respectful and helpful people. It is rare these days. I would highly recommend both of these fine men when purchasing a vehicle. Thank you for a job well done! Thank you sincerely, Christine Culliton More

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Too Long of a Wait I sat for 2.5 hours waiting for finance. I finalized my purchase and was told I was next and I suppose next meant 2.5 hours. It was incredibly frustra I sat for 2.5 hours waiting for finance. I finalized my purchase and was told I was next and I suppose next meant 2.5 hours. It was incredibly frustrating and ridiculous. No manager spoke to me, nothing. I was left to just sit and wait with no type of conversation besides “25 more minutes” which was actually 1.5 hours. Horrendous. While my experience was not the best, the manager did reach out to me after the fact to make my experience better. More

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Super service and pleasure to do business with! We travelled 350 miles to purchase a new Dodge Challenger SRT Skat Pak F8 Green car as there were none to be found closer to our home in Mt Vernon, IL We travelled 350 miles to purchase a new Dodge Challenger SRT Skat Pak F8 Green car as there were none to be found closer to our home in Mt Vernon, IL. The salesperson, Nick Stoffel, was very organized and very helpful. Our experience with the dealership was excellent and I would absolutely recommend them to all my friends. More

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Ryan and Zach were amazing! They did everything they could to make sure I was happy and went above and beyond even though they knew I wasn't able to purchase anything that day. I will definitely return could to make sure I was happy and went above and beyond even though they knew I wasn't able to purchase anything that day. I will definitely return when I am finally able to purchase my dream car! More

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