Nick V
Nick V at Ourisman Tri-State Subaru
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Nick V | Page 3

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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4.7
149 Reviews
4.7

149 Reviews

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149 Reviews of Nick V

March 17, 2023

Dealership Rating
Employee Rating

In for regular oil change, maintenance appt. Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was More

by marelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle C, in-take personnel as well

Mar 17, 2023

Ourisman Tri-State Subaru responded

Thank you for the review! We are so glad to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back again at Matt Slap Subaru!

February 16, 2023

Dealership Rating
Employee Rating

Always welcome, nice staff & prompt service - even though this service cost me alot of money More

by carolyn.m.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Montelongo, Mark Fox , Ellen

Feb 16, 2023

Ourisman Tri-State Subaru responded

We are glad to hear that you have had positive experiences with our team, Carolyn. We truly appreciate your kind review. Please feel free to give me a call if you would like to discuss our pricing at all further. Thank you, Fahed Alkaye - Parts & Service Director - 888-418-2820

February 12, 2023

Dealership Rating
Employee Rating

Professional, thorough, welcoming, skilled, patient and always ready to take the time needed to explain and advise while remaining aware of individual customer needs. Friendly, top rank service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Serena

Feb 13, 2023

Ourisman Tri-State Subaru responded

We really appreciate you taking the time to leave Matt Slap Subaru this awesome review, thank you, Jeff!

December 23, 2022

Dealership Rating
Employee Rating

Service department is excellent. Routine maintenance is quick and priced fairly. Express service is outstanding More

by Vpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

Ourisman Tri-State Subaru responded

Thanks for the great review of Matt Slap Subaru! We are here to help with any of your service needs. Happy holidays from the team!

December 22, 2022

Dealership Rating
Employee Rating

The staff is attentive, knowledgeable, and helpful. There was no waiting and the the valet service parking is very convenient. The place was cleanand bright. They did a great job fixing my problems at More

by jpguidash
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tiffany D

Dec 22, 2022

Ourisman Tri-State Subaru responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Matt Slap Subaru Team

December 17, 2022

Dealership Rating
Employee Rating

Pleasure at every interaction! Excellent experience with both sales and service. Highly recommend this dealer and car line! More

by Charlie Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Ourisman Tri-State Subaru responded

Charlie, thank you for stopping by to share your lovely experiences at Matt Slap Subaru! We appreciate your loyal business and can't wait to see you again!

October 08, 2022

Dealership Rating
Employee Rating

Fast courteous service. Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Ourisman Tri-State Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Matt Slap Subaru team. With regard to the rest of your review, we do strive to keep our prices competitive, and I would be happy to speak with you to see what more I can do to address this feedback. If you are willing, please feel free to reach out. Best, Fahed Alkaye - Service Manager - 888-418-2820

September 16, 2022

Dealership Rating
Employee Rating

One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t More

by tadawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Ourisman Tri-State Subaru responded

We are happy to see that Nick went above and beyond to make your experience a great one! Thanks for supporting Matt Slap Subaru and we'll see you next time!

August 30, 2022

Dealership Rating
Employee Rating

From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. More

by harpernoreen097
Recommend Dealer
Yes

Other Employees Tagged: morning driver (name?) and Ron

Aug 30, 2022

Ourisman Tri-State Subaru responded

This is the kind of feedback that lets us know we're making all the right moves. Thanks so much for choosing Matt Slap Subaru. Have a great day!

August 22, 2022

Dealership Rating
Employee Rating

That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. More

by hanzmd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory C. , Aaron J.

Aug 22, 2022

Ourisman Tri-State Subaru responded

We are delighted to hear you had a pleasant experience with our team at Matt Slap Subaru. Thank you for your business!

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