Nicole is great!
She always tried to help. I will continue to ask for Nicole if I need any help with our Subaru's.
She always tried to help. I will continue to ask for Nicole if I need any help with our Subaru's.
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by JFN0810
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2023 -
Lester Glenn Subaru responded
Hi JFN0810,
Thank you for your positive feedback! We're thrilled to hear that Nicole is doing a great job and has been helpful to you! We appreciate your loyalty, and we're honored that you'll continue to ask Nicole for any assistance with your Subaru vehicles!
If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! Thank you for choosing us, and we look forward to assisting you with your Subaru needs!
Happy Driving,
The Lester Glenn Subaru Team
Very satisfied with Nicole.
She has been very helpful. Lester Glenn Subaru has met my expectations
She has been very helpful. Lester Glenn Subaru has met my expectations
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by ISLAND57DON
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Lester Glenn Subaru responded
Hi ISLAND57DON,
Thank you for your positive review! We're delighted to hear that you're very satisfied with Nicole's assistance and that we have met your expectations! Providing helpful and satisfying service is our goal, and we appreciate your feedback!
If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to serving you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Enjoy atmosphere of cooperation and respect amongst all
employees.
Service is great every time I have been there
employees.
Service is great every time I have been there
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by Dale
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2023 -
Lester Glenn Subaru responded
Hi Dale,
Thank you for your positive review! We're delighted to hear that you enjoy the atmosphere of cooperation and respect among our team! It's wonderful to know that you've consistently experienced great service every time you've been here!
If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We appreciate your feedback and look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
Nicole Damiano has always been.
so personable and Professional greeting me at the time of my Subaru outback servicing!!
so personable and Professional greeting me at the time of my Subaru outback servicing!!
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by wmjd44
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Lester Glenn Subaru responded
Hi wmjd44,
Thank you for sharing your experience! We're delighted to hear that Nicole has always been personable and professional when greeting you during your Subaru service! We appreciate your positive feedback! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your business and look forward to serving you in the future!
Happy Driving,
The Lester Glenn Subaru Team
Just want to follow up my prior review and acknowledge
that Nicole came through for me and provided all the recommendations with prices that I had requested. My service was handled very professionally, a
that Nicole came through for me and provided all the recommendations with prices that I had requested. My service was handled very professionally, and I am very satisfied with my visit.
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by LRUSH57
Verified Customer
Verified Customer
Dec 18, 2023 -
Lester Glenn Subaru responded
Hi LRUSH57,
Thank you for sharing your feedback! We appreciate your detailed review and the acknowledgment of Nicole's attentiveness and engagement! We apologize for any inconvenience regarding the missing price list for suggested repairs, but we are glad you have received it now! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Nicole was attentive and engaged despite having to adjust
to a new computer system. Everything was explained, Nicole is very thorough, and I accomplished what I wanted to do. I did have to wait for my car
to a new computer system. Everything was explained, Nicole is very thorough, and I accomplished what I wanted to do. I did have to wait for my car about 2 hours, and I am not sure that is common for the oil change and basic service I had done. However, I was able to make the appointment and get it done all on the same day, so that was great. The one other thing is that the mechanic recommended additional services that I could not afford to get done at that time. I did ask if I was going to get the paperwork that showed the individual services that were recommended, as well as the cost for each, and I was told I would. However, the list I got when I paid did not include the prices for the suggested repairs. Nicole said that it was sent to my email, and if I did not get it, to let her know. But again, the email I received did not include the prices that she showed me while I was waiting for my car. I did send an email to Nicole asking again for the price list but have not yet gotten it. But I am still hoping to get it. Nicole is usually very efficient.
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by LRUSH57
Verified Customer
Verified Customer
Dec 18, 2023 -
Lester Glenn Subaru responded
Hi LRUSH57,
Thank you for sharing your feedback! We appreciate your detailed review and the acknowledgment of Nicole's attentiveness and engagement! We apologize for any inconvenience regarding the missing price list for suggested repairs, but we are glad you have received it now! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
All employees are extremely helpful, knowledgeable and
friendly. They always address all of my concerns.
friendly. They always address all of my concerns.
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by WOOMS142
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2023 -
Lester Glenn Subaru responded
Hi WOOMS142,
Thank you for your positive feedback! We're thrilled to hear that our team is extremely helpful, knowledgeable, and friendly and that we addressed all of your concerns! Providing excellent service is what we aim for, and we're glad we could meet your expectations. If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your trust in us, and we look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
Thay took me right that day and took care of all my needs
on the SUV
on the SUV
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by BACKFOOT2
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2023 -
Lester Glenn Subaru responded
Hi BACKFOOT2,
Thank you for your positive feedback! We're glad to hear that we were able to accommodate you right away and take care of all your needs on the SUV! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your trust in us, and we look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
Nicole always makes service stress free because she is
very informed and can answer all my concerns to keep my beautiful 100,000 mile , ten year, outback running new.
very informed and can answer all my concerns to keep my beautiful 100,000 mile , ten year, outback running new.
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by KZ100079
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Lester Glenn Subaru responded
Hi KZ100079,
Thank you for your positive feedback! We're delighted to hear that Nicole makes your service experience stress-free by being well-informed and addressing all your concerns! It's wonderful that she helps keep your beautiful 100,000-mile, ten-year Outback running like new! If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out! We're here for you, and we appreciate your trust in us!
Happy Driving,
The Lester Glenn Subaru Team
Everything went very well.
Nicole was very helpful and I was very pleased with the whole experience
Nicole was very helpful and I was very pleased with the whole experience
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by FRANKDZINCIELEWSKI
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Lester Glenn Subaru responded
Hi Frankdzincielewski,
Thank you for your positive feedback! We're pleased to hear that everything went very well and that Nicole was very helpful! Your satisfaction with the whole experience is important to us! If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out! We're here for you, and we appreciate your trust in us!
Happy Driving,
The Lester Glenn Subaru Team
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