Noah Elkind

Easy process, in and out quick, no pressure, Brandon, Gabriel and Noah were all good to work with. Gabriel and Noah were all good to work with. More

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Easy to contact and responsive to all questions. All the staff was easy to work with. All the staff was easy to work with. More

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Great service from start to finish! The salesman (Christian) was super knowledgeable, extremely professional and made the experience easy and even enjoyable. The finance team was gre The salesman (Christian) was super knowledgeable, extremely professional and made the experience easy and even enjoyable. The finance team was great too. No pressure to buy anything extra and made the paperwork easy and quick. I’d highly recommend this place to anyone in the market for a GM vehicle. More

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Thanks Andres for getting me the Yukon I wanted! Great salesman and got me the best deal! Great salesman and got me the best deal! More

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Andrés was great! He worked super hard to get us the deal we wanted. The dealership was great and got us our dream truck. He worked super hard to get us the deal we wanted. The dealership was great and got us our dream truck. More

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Thank you to the team at Royal Moore, was a smooth process on a pre-sale of a used Yukon that had just arrived. process on a pre-sale of a used Yukon that had just arrived. More

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Outstanding dealership was very helpful in finding the perfect vehicle for us. The sales staff were very friendly and helpful. perfect vehicle for us. The sales staff were very friendly and helpful. More

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Christian did a great job. Very professional, friendly and not pushy. Thanks for your help! Pricing was a bit frustrating, they were very unclear about a theft and battery warr Very professional, friendly and not pushy. Thanks for your help! Pricing was a bit frustrating, they were very unclear about a theft and battery warranty that isn’t optional but a required add on that you are charged for. We were also told there were new tires, but they are not. We also keep getting a tire pressure gauge issue message, started on the drive home More

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Buyer beware — this review reflects our first-hand experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricin experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricing. Over the course of several days, we were provided more than one “official” Costco price. In our case, those prices were higher than publicly advertised pricing from other dealerships for comparable vehicles available at the same time. This created confusion and uncertainty regarding the final purchase price. All pricing discussions occurred over multiple days and were confirmed prior to our visit, so the issues we encountered were not the result of a single conversation or misunderstanding. The primary reason we continued with this dealership was inventory availability — they had the exact vehicle configuration we were seeking when others did not. Despite having completed many vehicle purchases over the years, this was the most difficult and time-consuming sales process we have experienced. Near the final stages of the transaction, the price that had been agreed to days earlier was revisited, leading to an extended discussion regarding an alternate price. The purchase was ultimately completed at the previously agreed-upon price. However, the process took nearly five hours and felt unnecessarily prolonged given that pricing and terms had already been discussed and confirmed earlier. Vehicle delivery did not meet reasonable expectations for a new purchase. Protective plastic remained on door handles, fluids were not topped off, and the vehicle did not appear to have been thoroughly cleaned prior to delivery. We chose not to pursue further resolution with the dealership and instead shared our experience with Costco and the vehicle manufacturer so they are aware of the concerns encountered during the sales and delivery process. Based on our experience, we strongly encourage prospective buyers to confirm all pricing in writing early in the process and to carefully inspect the vehicle prior to finalizing a purchase. UPDATE: The dealer sent me the following "Dear customer, I'd love to identify your deal and found out how this UNACCEPTABLE process was completed. We have been doing business with Costco for well over 15 years and never have this problem. I want to identify all parties involved to find out how they messed this up so bad while also offering you compensation for the horrible experience" I replied with the information and quickly realized this person was part of the original purchase drama. I never heard back from them and no "compensation" either. More

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Went in to get an idea of what would be available in my price range and they blew me away. Christian Ternon was very personable and knowledgeable and a pleasure to work with. I will be sending everyone I k price range and they blew me away. Christian Ternon was very personable and knowledgeable and a pleasure to work with. I will be sending everyone I know looking for a car to him and Royal Moore. More

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