Omid Mortazavi

Christian made me the best deal and I recommend everyone go ask for him!! He is the best. go ask for him!! He is the best. More

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Andrés was great! He worked super hard to get us the deal we wanted. The dealership was great and got us our dream truck. He worked super hard to get us the deal we wanted. The dealership was great and got us our dream truck. More

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Thank you to the team at Royal Moore, was a smooth process on a pre-sale of a used Yukon that had just arrived. process on a pre-sale of a used Yukon that had just arrived. More

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Giving Royal Moore Hillsboro 5 stars. The entire vehicle purchase process was great. Vadym was my sales person and he was very knowledgeable and helpful throughout the purchase. I will co The entire vehicle purchase process was great. Vadym was my sales person and he was very knowledgeable and helpful throughout the purchase. I will come back to Royal Moore again. More

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John Raptor and Omid M. are exemplary professionals in their field. We have had the pleasure of working with John and Omid for the past four years. Both consistently demonst are exemplary professionals in their field. We have had the pleasure of working with John and Omid for the past four years. Both consistently demonstrate dedication that exceeds their responsibilities. Recently, we acquired a 2026 Sierra, and John kindly attended on his day off to assist us. I highly endorse these two individuals and Royal Moore GMC. More

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Andres was good to work with. He helped my daughter previously get a truck and now he helped me. Attentive and well knowledged about trucks. Thanks! He helped my daughter previously get a truck and now he helped me. Attentive and well knowledged about trucks. Thanks! More

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Vadym was a perfect host and very helpful to me in my process of buying my companies new Yukon today. I hope to come back when i need help with our next purchase. Tim process of buying my companies new Yukon today. I hope to come back when i need help with our next purchase. Tim More

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I had an extremely disappointing experience with this car dealership. After purchasing a used vehicle, I discovered mechanical issues shortly after, but when I brought it back for repairs, the dealership re dealership. After purchasing a used vehicle, I discovered mechanical issues shortly after, but when I brought it back for repairs, the dealership refused to even meet me halfway with the repair costs. Additionally, they kept my car for nearly two weeks to repair a battery issue as they said they were waiting on a part; however, when the car was returned to me, I found the battery had not been repaired. When I questioned them and asked for an invoice showing what was done with the battery, their story changed and I was told they couldn’t get the issue to replicate, and nothing was actually done to resolve the issue. Upon returning to the dealership to explain the battery issue, multiple technicians hovered over the battery trying to figure out how to fix it for nearly an hour. I was finally approached by Daniel (Service Manager at RM Buick GMC) and Omid (General Sales Manager at RM Mazda) telling me they were going to put in a new battery to try to fix it; however, they were insistent that I sign a Hold/Harmless Agreement. I refused to sign the document since they did not repair all the mechanical issues and had been dishonest regarding prior repairs. I felt they were trying to intimidate me into signing the document with the way I was approached. Their lack of accountability, professionalism and unwillingness to stand by their vehicles made me feel frustrated and let down. I would not recommend this dealership to anyone looking for a reliable used car or fair customer service More

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Had the vehicle we wanted at the price we were willing to pay. Also, what dealership in the world offers a no cost lifetime drivetrain warranty??? Great team to work with. Thanks. pay. Also, what dealership in the world offers a no cost lifetime drivetrain warranty??? Great team to work with. Thanks. More

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Buyer beware — this review reflects our first-hand experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricin experience with this dealership’s sales process. We engaged this dealership through the Costco Auto Program, expecting clear and consistent pricing. Over the course of several days, we were provided more than one “official” Costco price. In our case, those prices were higher than publicly advertised pricing from other dealerships for comparable vehicles available at the same time. This created confusion and uncertainty regarding the final purchase price. All pricing discussions occurred over multiple days and were confirmed prior to our visit, so the issues we encountered were not the result of a single conversation or misunderstanding. The primary reason we continued with this dealership was inventory availability — they had the exact vehicle configuration we were seeking when others did not. Despite having completed many vehicle purchases over the years, this was the most difficult and time-consuming sales process we have experienced. Near the final stages of the transaction, the price that had been agreed to days earlier was revisited, leading to an extended discussion regarding an alternate price. The purchase was ultimately completed at the previously agreed-upon price. However, the process took nearly five hours and felt unnecessarily prolonged given that pricing and terms had already been discussed and confirmed earlier. Vehicle delivery did not meet reasonable expectations for a new purchase. Protective plastic remained on door handles, fluids were not topped off, and the vehicle did not appear to have been thoroughly cleaned prior to delivery. We chose not to pursue further resolution with the dealership and instead shared our experience with Costco and the vehicle manufacturer so they are aware of the concerns encountered during the sales and delivery process. Based on our experience, we strongly encourage prospective buyers to confirm all pricing in writing early in the process and to carefully inspect the vehicle prior to finalizing a purchase. UPDATE: The dealer sent me the following "Dear customer, I'd love to identify your deal and found out how this UNACCEPTABLE process was completed. We have been doing business with Costco for well over 15 years and never have this problem. I want to identify all parties involved to find out how they messed this up so bad while also offering you compensation for the horrible experience" I replied with the information and quickly realized this person was part of the original purchase drama. I never heard back from them and no "compensation" either. More

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