Norman Vassell

Showed up with no appointment , Norman provided took truck in had it service at projected time . truck in had it service at projected time . More

by msgvalle Verified Customer Verified Customer

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Everybody was courteous, efficient and communicated well. Check out was quick and convenient. No wait time. Check out was quick and convenient. No wait time. More

by TAMPATRACY Verified Customer Verified Customer

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Yesterday I went in for an oil change and the team did a video of what needed to be done I was overwhelmed but Norman Vassell my advisor informed me how important it is to take of it right away. I was feeli video of what needed to be done I was overwhelmed but Norman Vassell my advisor informed me how important it is to take of it right away. I was feeling that something was wrong bc it was not driving the same. Meanwhile Norman gave me a free rental knowing that I had to go to work. Norman in numerous times have been looking out for me and I just to express to Toyota Fletcher management team that you have an amazing staff member that cares and who is honest. I will always be a loyal customer to Toyota Fletcher! MDG aka CHr 2018 More

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Norman is by far the best service rep I’ve worked with across many states and vehicles. across many states and vehicles. More

by jeffreyprogg Verified Customer Verified Customer

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Was referred to Norman and will be back! Friendly and professional service with great communication. Thank you! Friendly and professional service with great communication. Thank you! More

by colleen.reilly.bird Verified Customer Verified Customer

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I have been going to Norman for years to take care of my car. He is always professional and knowledgeable. car. He is always professional and knowledgeable. More

by nykke84 Verified Customer Verified Customer

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I was taken in quickly upon arrival. Updated on services that I need.. Satisfied with results. Updated on services that I need.. Satisfied with results. More

by ROSEMIR813 Verified Customer Verified Customer

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It is irritating that the Toyota Dealership charges a fee for using credit cards, other than that - they do a great job!!! for using credit cards, other than that - they do a great job!!! More

by CHADR Verified Customer Verified Customer

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I am VERY loyal to the service department at TTB because my car's pediatrician, Norman Vassal, is my service advisor. I was in the other day a 8AM having scheduled maintenance done on my Hyundai and I was S my car's pediatrician, Norman Vassal, is my service advisor. I was in the other day a 8AM having scheduled maintenance done on my Hyundai and I was STARVING!! I had not eaten at their Cafe and decided to give them a try. I ordered a breakfast sandwich with egg, cheese, bacon on cuban bread pressed. I have to say that it was THE BEST BREAKFAST SANDWICH I have had in a long time!! The only problem was that my eyes were bigger than my stomach so I HAD TO EAT THE ENTIRE THING, so no lunch for me!! The staff was friendly, professional, and eager to please your taste buds! Thank you so much for the great sandwich to go with my free coffee!! More

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I’ve never been disappointed in Norman Vassell or Toyota Of Tampa Bay. Norman is the best of the best. he is extremely knowledgeable on all aspects of a vehicle. If you have a question he will most likely h Of Tampa Bay. Norman is the best of the best. he is extremely knowledgeable on all aspects of a vehicle. If you have a question he will most likely have the answer and if he doesn’t, he will get it for you quickly. Norman is honest, trustworthy, professional, keeps you informed, kind, passionate about his profession, and just an all-around great human being. If you want to work with an advisor who will do what is best for you, knows what he’s talking about and will make sure your vehicle is serviced properly and timely, then Norman Vassell is the man. Toyota Of Tampa Bay have superior technicians and mechanics. I have not yet come across an issue that they cannot resolve. They also maintenance your vehicle in a timely manner and without incident. Toyota Of Tampa Bay is a superior dealership and Service center. More

by Matt58 Verified Customer Verified Customer

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