Nuo Gojcaj
Nuo Gojcaj at Suburban Subaru
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Nuo Gojcaj

Used Sales Consultant

Suburban Subaru

1821 Maplelawn Rd
Troy, MI 48084

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3.5
31 Reviews

Languages Spoken

Albanian Albanian

English English

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3.5

31 Reviews

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31 Reviews of Nuo Gojcaj

May 02, 2025

Dealership Rating
Employee Rating

Nuo was the best. He was not too pushy and he was very informative about the car. He made me, my daughter and friend feel comfortable about the purchase and the option More

by dejuan44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 02, 2025

Suburban Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Nuo provided informative and comfortable service at Suburban Subaru of Troy. We appreciate your feedback and hope you're enjoying the new car!

April 26, 2025

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Employee Rating

Great place to shop for a car the people was awesome highly recommended for your next car More

by Breezeable1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy for your car-buying needs and your recommendation!

February 28, 2025

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Employee Rating

We bought a used car from Nuo for $12,500 with $1000 down. When we finally got a copy of paperwork we saw the price listed was $14,100 . The gap coverage was twice what he quoted and he will not return More

by Dissatisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 03, 2025

Suburban Subaru responded

Thank you for your review. I'm sorry to hear about the discrepancy in your paperwork and the level of communication you've experienced. We strive for transparency and it's concerning that this was not reflected during your purchase. Please reach out so we can address these issues directly with you. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

May 29, 2024

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I purchased a brand-new vehicle from this dealership. The staff was very knowledgeable and cared about taking care of their customs. Further review to come. More

by tunnellm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Suburban Subaru responded

Thank you for taking the time to leave us a review! We're glad to hear our team was so knowledgeable and able to take care of you during your car-buying experience. Enjoy every ride in your new car!

February 12, 2024

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These salesman are the rudest I've had since my first Subaru in 1989!!! NEVER will I give them another chance. More

by SPOKINJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 13, 2024

Suburban Subaru responded

We always aim for exceptional customer service so I apologize if this wasn't reflected during your visit. I'd appreciate the opportunity to discuss this further and work on earning back your trust. I hope you'll consider reaching out at your convenience. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

April 18, 2023

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My wife and I worked with, Nuo Gojcaj. He worked with us by phone and email since we live about 80 miles from the dealership. He sent extra pictures to show the condition of the car to mak More

by tbd123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2023

Suburban Subaru responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 266-8854. We look forward to hearing from you.

October 27, 2022

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Nuo was great! I came from out of state, and he made the whole process as smooth as possible and went over an beyond to get me into my forester! More

by Jarandolph89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2022

Suburban Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2022

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Employee Rating

PLEASE SAVE YOURSELF DO NOT GO TO THEM! ! THEY SOLD ME A FAULTY CAR I HAD IT ONLY FOR LESS THEN 90 DAYS. THE CAR MALFUNCTIONED ON THE HIGHWAY AND I ALMOST LOST MY LIFE. THEY DIDNT CARE EITHE More

by Bonnie
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 17, 2022

Suburban Subaru responded

Thank you for letting us know about your recent visit to Suburban Subaru.

August 03, 2022

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Employee Rating

I purchased a used truck at Suburban Subaru of Troy. The salesperson Nuo was great. Finance told me the license plates would be mailed ASAP and I was given a 15 day tag. After 21 days I still do not hav More

by roy62659
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dustin Ciccarelli , Michal Hajto

Aug 28, 2022

Suburban Subaru responded

Thank you for taking the time to share your candid feedback. It is disappointing to hear that we did not provide our usual 5-star service. Please reach out to me if there is anything else I can do to make this better. Dustin Ciccarelli Sales Manager 248-430-9891 dciccarelli@suburbancollection.com

May 20, 2022

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I like the car, but the dealers were sneaky and deceitful. Be careful and read the contract before you sign it. They gave me warranties without letting me know they were optional. I feel that they More

by brenda-bowen
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Derrick Walker

May 20, 2022

brenda-bowen responded

They sold me products I didn't ask for or want. They never mentioned that these products were actually optional warranties, nor did they discuss the price of these warranties with me ahead of time. At the end, I was out of more than three thousands. I'm a senior citizen on a fixed income. I felt awful and taken advantage of. Not happy!

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