O'Don Mosby
O'Don Mosby at Sam Pack's Five Star Ford Carrollton
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O'Don Mosby

Dealer Trade Manager/Inventory Manager

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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5 Reviews
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5 Reviews

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5 Reviews of O'Don Mosby

March 28, 2024

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Employee Rating

Love this dealership. My wife and I always get our vehicles from here. Great customer service, great salesmen. In and out when purchasing a vehicle. Don't keep you there a More

by joeydjuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Reynolds

Mar 29, 2024

Sam Pack's Five Star Ford Carrollton responded

Joeydjuan, We're grateful that you and your wife have been loyal Five Star Ford Carrollton customers since 2013! Providing great customer service and a streamlined purchasing experience are top priorities for us, and we're glad to hear that our team has consistently met your expectations. Thank you for your continued support, and we look forward to serving you for many more years to come! If you ever need anything, please don't hesitate to reach out to 972-242-6415. Sincerely, Trey Russell, General Manager

July 27, 2019

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Employee Rating

First time for everything This was my first time buying a car under my name and they made the experience so smooth. Will definitely buy again. I would rather drive to this deal More

by Livingmybestlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Krause

Jul 29, 2019

Sam Pack's Five Star Ford Carrollton responded

Livingmybestlife, Congratulations on your first car purchase. The team at Five Star Ford Carrollton are always happy to help a first-time buyer. We also want to make sure you are enjoying your new Ford completely and we invite you back for a revisit of all of its features. Please give us a call at 972-242-6415 so we can know when to expect. you. Thank you for choosing our dealership and enjoy the drive! Safe Travels, Trey Russell, General Manager

August 19, 2017

Dealership Rating
Employee Rating

Excellent Experience Sam Pack in Carrollton was the third dealership I tried while looking for a new vehicle. It was easy to find vehicle options with their large invento More

by bearsbeetsbattlestargalactica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Barragan, Jeff (Flash) Flaishans, Joseph Walker

Aug 22, 2017

Sam Pack's Five Star Ford Carrollton responded

Thanks for your feedback and personnel ratings. We are delighted that you found the vehicle you were looking for at Five Star Ford Carrollton. Please call on us anytime with any car care needs or concerns you may have. Congratulations and thank you, Trey Russell, GM, 972-242-6415.

March 01, 2017

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Employee Rating

Awesome experience!! I've been buying cars for 46 yrs and Melanie is by far the most knowledgeable and helpful sales person I have ever dealt with. I strongly recommend h More

by Jpoole
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melanie Lucero, Brandon Matthews

Mar 02, 2017

Sam Pack's Five Star Ford Carrollton responded

Thank you for your feedback and your ringing endorsement of Melanie Lucero, we are certainly fortunate to have her Five Star Ford Carrollton. You are a valued customer to us and we appreciate your business very much. Thank you.

October 06, 2015

Dealership Rating

Awesome Customer Service!!! I leased a 2014 Ford Edge earlier this year from Sam Pack in Carrollton!!! Wonderful Customer Service-- Even in the snow/ice weather!!! Chris Rocks!!! More

by adagelewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Sherman

Oct 06, 2015

Sam Pack's Five Star Ford Carrollton responded

Thanks for returning and sharing your 5 star review of Chris Sherman, adagelewicz. If we can be of any further help, please do not hesitate to contact Chris. Thanks again for the 5 star review!

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