Omari Martin@westkia.com

The front desk was great, but there’s no reason why it should’ve taken 2 1/2 hours to change my oil. This is the reason I’m going to go to my mechanic and have it done. should’ve taken 2 1/2 hours to change my oil. This is the reason I’m going to go to my mechanic and have it done. More

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Posting this wherever I can find reviews of this dealership. Would give 0 stars if possible. Run away from this dealership. Will say anything to get your money. Was looking at a used car. After the dealership. Would give 0 stars if possible. Run away from this dealership. Will say anything to get your money. Was looking at a used car. After the test drive, I found issues with the car. Dealership confirmed the issues and said they would address them. 1 week later, Reggie called me saying that the car was ready. Got there, the price of the car increased by $1,500 because of the repair work. Already disappointed but took the car for another test drive. Guess what, the issues were not addressed but the price still went up. Prior to the 2nd test drive, got a call from Reggie saying that other people were interested in the car and that he would need a "refundable" deposit as a show of good faith. After the 2nd test drive, I asked for a refund of my deposit. Sure enough, it's February and still no refund. Deposit was given in November. Currently disputing it with my credit card. And then we wonder why car dealers have a bad rep. This place is full of it. To the point that they're stealing people's money. How desperate do you need to be??? Run, run, run as far as you can from this place. More

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Kia of west Nyack is a pleasure to deal with. Highly recommended. The service the experience from the get go is awesome. Highly recommended. The service the experience from the get go is awesome. More

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I had no problems at all. Everything was explained to me and I got the carlike they said I would. Everything was explained to me and I got the carlike they said I would. More

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Everything was great until delivery of the vehicle at which point there was noticeable damage on the rear bumper, and a few other items it was in addressed to either replace the vehicle, which would take which point there was noticeable damage on the rear bumper, and a few other items it was in addressed to either replace the vehicle, which would take three months or keep this one and negotiate some thing we were given the option of replacement of the bumper or $500. It was the negotiated to $200 +2 complementary oil changes along with the two complementary at the time of the purchase. Still waiting for one never received anything in writing. I sent a email to the general manager for which he didn’t even have the decency to get back to me but have a manager get back to me for when she did she accused us of being liars where we were not told of the complementary oil changes which I still don’t have if you deal with this dealership, please make sure you get everything in writing More

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