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Ophelia Wang-Le Blanc
Ophelia Wang-Le Blanc at Mercedes-Benz of Arcadia
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Ophelia Wang-Le Blanc | Page 2

Service Sales Advisor

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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5.0
37 Reviews

Languages Spoken

English English

Mandarin Mandarin

5.0

37 Reviews

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37 Reviews of Ophelia Wang-Le Blanc

April 05, 2021

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Employee Rating

Ophelia wang has always been in top of her stuff! She keeps me updated about the service and how everything is going. Whenever I have a situation or need advice etc she is a text away and for that I am g More

by josuegonzalez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2021

Mercedes-Benz of Arcadia responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Ophelia, and with your repairs. We look forward to taking care of any of your auto needs in the future at Mercedes-Benz of Arcadia.

April 23, 2020

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Very quick service for such a trying time. I was happy with the precautions that were taken for Covid 19. The labor discount was a pleasant surprise. More

by Kkbessho
Recommend Dealer
Yes
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Apr 24, 2020

Mercedes-Benz of Arcadia responded

Hello there, thank you so much for the kind words! We're glad to hear your experience was five-stars. We hope to see you again.

April 22, 2020

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Employee Rating

Rusnak Mercedes is above all the rest in its class! I m a Mercedes Benz owner for life the Arcadia Store is My New home! More

by Timlynn21
Recommend Dealer
Yes

Other Employees Tagged: Marc Hung, Perry Roeder , Allen Hsiang, Andy Tan

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Apr 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the five-star rating! We're happy to hear our team was able to meet your expectations and bring you into our Arcadia family. We look forward to seeing you again in the future.

April 10, 2020

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Great experience! Would buy here again and would recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you More

by mihaela122
Recommend Dealer
Yes

Other Employees Tagged: William Ho, Andy Lok , Andy Tan

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Apr 10, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 02, 2020

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She is really helpful and willing to helped me all the way good service Thank you very much and appreciated to stayed on top Julie More

by Lovmenoty2k
Recommend Dealer
Yes
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Apr 03, 2020

Mercedes-Benz of Arcadia responded

Hello, Although we are happy to know that Ophelia provided you with excellent service, I am concerned to see that your experience was only three stars. If you have any concerns, please feel free to reach out to me. I look forward to connecting with you. Best, Allen H. General Manager ahsiang@rusnakautogroup.com 101 N. Santa Anita Ave • Arcadia, CA 91006 https://www.rusnakarcadia.com/

April 01, 2020

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Great service! Dropped off my car for servicing, Ophelia always keeps me updated on what needs to be done on my car and the price for replacement. Just a text away a More

by st.311.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 02, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review! We will be sure to thank Ophelia for keeping you updated on our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 28, 2020

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Came to pick up and deliver the car. Good notice. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. More

by solson2468
Recommend Dealer
Yes
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Mar 29, 2020

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share with us your feedback. We're glad to know of your recommendation. Please have a wonderful day!

March 25, 2020

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Ophelia is the best always on top of things and very creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! More

by Tommy
Recommend Dealer
Yes
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Mar 25, 2020

Mercedes-Benz of Arcadia responded

Thanks for the great review, Tommy! We're lucky to have Ophelia on our team. We appreciate your business, just let us know if we can be of service in the future!

March 19, 2020

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Employee Rating

My service provider is the BEST in the business - Ophelia helps in every way and is honest even when it’s bad news! I won’t go anywhere else and WILL be getting my next car from there!! More

by michael
Recommend Dealer
Yes
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Mar 20, 2020

Mercedes-Benz of Arcadia responded

Thank you for the 5-star rating and great review, Michael! We are delighted to know that you had a good experience with us and with the help of Ophelia. We are always here to help!

February 15, 2020

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Employee Rating

Ophilia Wang and Alex Flores were both outstanding ! Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as th More

by Prada lover
Recommend Dealer
Yes
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Feb 16, 2020

Mercedes-Benz of Arcadia responded

We will be sure to thank Ophilia and Alex for providing you with an outstanding experience. Thank you so much for your strong recommendation. We are delighted by your review. Have a great day and happy driving!

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