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Oscar Perez-Arcos

Overview Reviews (249) Inventory (321)

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Oscar Perez-Arcos

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.8

249 Reviews

Overview Reviews (249) Inventory (321)

4.8

249 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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249 Reviews of Oscar Perez-Arcos

December 02, 2025

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Employee Rating

Great service thank you ? ? The attention offered in the service area is excellent I'm satisfied ? The attention offered in the service area is excellent I'm satisfied More

by THELEMA19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos

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December 01, 2025

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Employee Rating

Fabian is always helpful and knowledgeable he always make time to make sure Iam satisfied with the service always does the service quick best service I had in years time to make sure Iam satisfied with the service always does the service quick best service I had in years More

by BELULUISJO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos

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Dec 01, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your wonderful review! We’re thrilled to hear that Fabian consistently provides you with helpful, knowledgeable, and efficient service. Your satisfaction is our top priority, and it means a lot to know he’s made such a positive impact. We truly appreciate your kind words and look forward to continuing to give you the best service for years to come! Alyx Gargiulo Customer Relations (702)558-5826

December 01, 2025

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Employee Rating

Don't care about the problem, just the money can get from customer. What else can I add? If customer has money, there is red carpet. customer. What else can I add? If customer has money, there is red carpet. More

by joseguerra0118

Verified Customer

Recommend Dealer

Other Employees Tagged: Oscar Perez-Arcos

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November 30, 2025

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Oscar was helpful and sensitive to needs as far as timeliness of service and cost timeliness of service and cost More

by Lamaula

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 01, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your wonderful review! We’re really glad to hear that Oscar took great care of you and made sure everything was. We truly appreciate you sharing your experience, and we hope to help you again soon! Alyx Gargiulo Customer Relations (702)558-5826

November 30, 2025

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Employee Rating

Worst service experience ever. Called multiple times & could never get a call back. Talked with sales manager/ Internet manager & she was no help. Your service department is losing Called multiple times & could never get a call back. Talked with sales manager/ Internet manager & she was no help. Your service department is losing you sales & business. I was going to purchase another Nissan in Jan 2026, but after the lack of communication & horrible customer service I will take my money down the road. More

by JAYLENE25

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Fabian Perez-Arcos, Courtney Gruenberg

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November 29, 2025

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Too long a wait for oil change with an appointment. Didn't get additional estimate until right before text car was done so no time to reply to it. Oscar was good. Friendly polite respectful etc Didn't get additional estimate until right before text car was done so no time to reply to it. Oscar was good. Friendly polite respectful etc More

by Kardueser

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos

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Nov 29, 2025 -

Findlay Nissan Henderson responded

Thank you for the feedback. We’re glad Oscar took good care of you, but we apologize for the long wait and for sending the additional estimate so late. We’ll work on improving our timing and communication. If you'd like to discuss your visit further, we’re happy to help. Alyx Gargiulo Customer Relations (702)558-5826

November 29, 2025

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Employee Rating

Service was excellent Brandon was nice and knowledgeable he keeps me up to date all the way he keeps me up to date all the way More

by POMICH2003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Brandon Mullen

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Nov 29, 2025 -

Findlay Nissan Henderson responded

Thank you for the great review! We’re glad to hear Brandon provided excellent service and kept you updated throughout your visit. We appreciate you choosing us! Alyx Gargiulo Customer Relations (702)558-5826

November 29, 2025

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Employee Rating

Everyone was friendly and professional. It was a good experience overall. Thank you very much. It was a good experience overall. Thank you very much. More

by MECOMBS05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Person, Marco Tadena

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Nov 29, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words! We’re glad to hear that you had a positive experience and that our team made you feel welcome and well taken care of. We truly appreciate you taking the time to share your feedback and look forward to serving you again! Alyx Gargiulo Customer Relations (702)558-5826

November 29, 2025

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Employee Rating

Everything went well according to schedule. The car was returned in a timely manner. Thank you Oscar. The car was returned in a timely manner. Thank you Oscar. More

by jvalencia84

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos

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Nov 29, 2025 -

Findlay Nissan Henderson responded

Thank you for your review! We’re happy to hear everything went smoothly and on schedule, and that your car was returned to you in a timely manner. We’ll be sure to share your appreciation with Oscar. Thank you for choosing us! Alyx Gargiulo Customer Relations (702)558-5826

Nov 29, 2025 -

jvalencia84 responded

Everything went well according to schedule. The car was returned in a timely manner. Thank you Oscar.

November 22, 2025

Dealership Rating

Employee Rating

Always professional Got in at scheduled time and was out even after needing additional work even after needing additional work More

by GERI91364

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos

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Nov 22, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind review! We’re glad to hear that your appointment started on time and that we were able to take care of the additional work without delaying your visit. We truly appreciate your trust and look forward to serving you again! Alyx Gargiulo Customer Relations (702)558-5826 agargiulo@findlayauto.com

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