Otis Tate | Page 22

We love our Pilot! From day one when we walked into Roush Honda and met Otis Tate, we knew we were in good hands. He was extremely friendly and helpful, and never made u From day one when we walked into Roush Honda and met Otis Tate, we knew we were in good hands. He was extremely friendly and helpful, and never made us feel pressured in any way. He was very patient and showed us all of our options to help us make the best decision about our future vehicle. He made the whole experience feel like we were working with a friend and even said a prayer for us and our new car to keep us safe. We are so happy with our Pilot and would recommend working with Otis to anyone looking for a new car. Thank you for everything, Otis! More

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Went out for Lunch Came back with an HR-V We went to Carmax then to Roush. We were looking specifically at the CR-V to compare with those at Carmax. We noticed the HR-V LX in a gorgeous Metall We went to Carmax then to Roush. We were looking specifically at the CR-V to compare with those at Carmax. We noticed the HR-V LX in a gorgeous Metallic Green. Spiros had been showing two guys the EX model in Silver. With 4 Dogs the tan interior wasn't an option. Spiros showed us around the vehicle after his previous clients had left. We decided to do a test drive this morning. When we arrived The EX in the right green was already waiting for the test drive. We drove it and looked at some numbers but were still not convinced. They reworked the numbers to compete with a another local companies TV offer. I was still unconvinced and went to a couple more used car locations, We grabbed lunch then I called Spiros. He worked with us some more and created what I consider a good deal. We are now the proud owner of the HR-V we test Drove More

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Excellent Costco Car buying experience Otis Tate was our representative and he was awesome. He was very thorough and knowledgeable and kind. My wife was leaving for a trip right after we pu Otis Tate was our representative and he was awesome. He was very thorough and knowledgeable and kind. My wife was leaving for a trip right after we purchased the car and he even moved her things to the new car to expedite her departure. Great man, great dealership. Fare price on trade-in and no pressure to upsell with the finance manager. Costco pricing was great. Otis and Roush were awesome. More

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Honda CRV Otis Tate was very helpful and provided a very good shopping experience. I would shop at Roush Honda again for a new car or another car. Otis Tate was very helpful and provided a very good shopping experience. I would shop at Roush Honda again for a new car or another car. More

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New Car Sales Otis, was the salesperson I worked with. He was very knowledgeable, straightforward, kind, thoughtful, and sincere. His manager came over a few times Otis, was the salesperson I worked with. He was very knowledgeable, straightforward, kind, thoughtful, and sincere. His manager came over a few times during the process. His managers approach was dissingenuous and condescending. I was very close to leaving and buying a car elsewhere due to the sales managers overtly obvious and tacky sales strategy. That sort of behavior adds an unnecessary pressure to the dynamic, which makes buying cars online and skipping the dealership altogether seem even remotely appealing. I chose to stay because I enjoyed working with Otis and he helped me find the car I wanted to buy. Overall, it was a great experience. Otis is the genuine article! He invested time to look at ALL the numbers and cars that I was interested in without any pressure or BS. Mike, the finance director was fantastic! More

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Great experience! Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done to show us all the cool features of our new CRV and even set up some things for us. We are very happy with our purchase and our experience at Roush Honda. More

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Turning angst into awesome. This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. Duri This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. During that time I had also went through a bankruptcy so looking at a car was scary. I had made sure I had gotten my credit score around 740 as I knew that would be important. I had also done a little research but not much. Going into Roush at the recommendation of friends and having bought a used car from a sister location, I had felt the experience was going to be good. There was no pressure when we parked and it was great to see a veteran reserved parking spot. We were directed towards the cars by Otis who gave us time to look by ourselves. We spoke about the cars benefits and he was able to relate them to me. Cameron came and thanked me for my service. After getting a car in mind, he stayed late to speak with me. Also, one of the other salespeople Janly were able to give my dad some snacks when his blood sugar got low. That was so thoughtful. The next day we spoke about terms and there was no pressure from Otis or Jen. They were able to locate the exact car I wanted and assist with getting it delivered with less than 30 miles on the car. The finance was seamless and great. They helped explain the features and setup the stations in my car as well. Absolutely a great and friendly staff. The teamwork and atmosphere are excellent here. More

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Outstanding purchasing experience Roush Honda is employee owned and partners with the Costco Auto Program, two pluses in my book. I was interested in a new Honda CR-V (previous Honda C Roush Honda is employee owned and partners with the Costco Auto Program, two pluses in my book. I was interested in a new Honda CR-V (previous Honda CR-V owner). When I walked into the dealership I met Otis Tate. He guided me through a new car purchasing experience flawlessly. He listened and followed-through with timely communications (phone, text, email). I appreciated his focus on the Honda CR-V safety features as this was my #1 priority. I did my homework prior to selecting Roush Honda (CR-V competitive pricing, pricing/driving higher end vehicles, and trade-in values for one car and one motorcycle) and I definitely made the right choice in selecting Roush Honda and working with Otis Tate. Over a two month purchasing experience (due to delays on my end) Otis Tate and his manager Cameron Dean were patient and supportive. I feel the entire Roush Honda team has both my car and me in their best interest. I will be returning for years to come for all my service needs. More

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Excellent purchase experience I was price shopping. I had received a quote from another dealer that did not meet my needs. I went to Roush and they were able to put me in the vehic I was price shopping. I had received a quote from another dealer that did not meet my needs. I went to Roush and they were able to put me in the vehicle I wanted at a reasonable price. My sales representative Otis Tate was engaging and very knowledgeable about the product. All in all it was a very good experience. More

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Car purchase The atmosphere at the dealership was very friendly. The explained and answered questions well. Building was very clean. Very cohesive team. Would re The atmosphere at the dealership was very friendly. The explained and answered questions well. Building was very clean. Very cohesive team. Would recommend this location to others. More

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