Owen Long
Owen Long at W&L Subaru

Owen Long

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
257 Reviews
4.8

257 Reviews

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257 Reviews of Owen Long

August 19, 2025

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Employee Rating

Excellent. Lovely waiting area with complimentary beverage and snack while you waited. It is also pet friendly. More

by henny
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

W&L Subaru responded

We're very pleased that you enjoy our comfortable customer lounge and free snacks and drinks! Thanks for the review!

August 16, 2025

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Employee Rating

Customer service is very good. I’m very impressed. My and wife and I would rather drive 90 minutes to you guys than 20 minutes to Steve Moyer in Leesport. More

by barnz71
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

W&L Subaru responded

Thank you so much for making the trip to our dealership! We appreciate your business!

August 13, 2025

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Quality dealership with quality workers. Owen is courteous, respectful and works very hard to accommodate each customer More

by charlie_17866
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Aug 14, 2025

W&L Subaru responded

Thank you so much for your business!

August 07, 2025

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Employee Rating

The dealership was great. I did text and ask for the part number and the person never responded. More

by Nakita
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Aug 08, 2025

W&L Subaru responded

Thanks for the review!

August 06, 2025

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Employee Rating

We came in for a replacement inspection sticker since we got a new windshield. We didn't have an appointment and it was just around lunch time. They got us in and out in less and 20 minutes. Great service! More

by jquick3
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Aug 07, 2025

W&L Subaru responded

Thank you for taking the time to review your experience in our service department! It was a pleasure helping you!

August 03, 2025

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Employee Rating

Took my car in for routine visit, expected it to be a few days since they were fitting it in for me. To my surprise it was done the same day More

by dlmengel
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Aug 04, 2025

W&L Subaru responded

Thanks for your review! We're happy to have been able to get you back on the road in no time!

July 30, 2025

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Employee Rating

Fantastic! Entire staff very helpful and professional! I always feel well taken care of and appreciated! More

by jbodenm2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Nate Rousch

Jul 31, 2025

W&L Subaru responded

Thanks so much for the feedback! We are delighted to hear that your experiences here have been terrific!

July 26, 2025

Dealership Rating
Employee Rating

W&L have always provided excellent service with my car. The people are polite and professional More

by lkr350
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jul 29, 2025

W&L Subaru responded

Thank you so much for the review!

July 26, 2025

Dealership Rating
Employee Rating

W&L Subaru is a car dealership that provides the highest degree of customer service across its many departments. It’s spacious showrooms, comfortable waiting rooms with complimentary beverages and snacks, i More

by janhburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

W&L Subaru responded

We are delighted that you've had such great experiences at our dealership! If you need anything at all, just let us know!

July 26, 2025

Dealership Rating
Employee Rating

The service department people are always friendly and professional. They provide excellent service. I recommend them to everyone. More

by lkr350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

W&L Subaru responded

Thank you so much for the review!

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