Paine Bone
General Manager and Partner
Wilson County Hyundai
1310 West Main Street
Lebanon, TN 37087
Dealership Experience
17 yrs, 7 mos
Languages Spoken
English
60 Reviews
Write a Review60 Reviews of Paine Bone
December 01, 2025
The whole experience was seamless, with the help of my dear friend Robert Sullivan and Joe our sales person to Tom the Finance Manager. We want to thank all involved for a wonderful experience. This was m dear friend Robert Sullivan and Joe our sales person to Tom the Finance Manager. We want to thank all involved for a wonderful experience. This was my 100th Vehicle!!! Some might think that’s a bit much, but I still have more to buy lol. A special thanks to Robert the Service Manager!!! His expertise, knowledge and professionalism is definitely an asset to your organization!!!! It not that he is a great friend but truly a remarkable man!!!! Thanks again for your help in our purchase of our new Hyundai! All Have a Blessed Holiday Season!!!! Patrick/Vera More
Other Employees Tagged: Wayne Fielder, Tom Harmon, Matthew Wright, Sales Team , Joseph, Robert Sullivan
June 03, 2025
My salesperson Eddie Thompson is very knowledgeable and answered all my questions quickly and very thoughtful also very easy communications we had lots of laughs never had a more friendly buying experience answered all my questions quickly and very thoughtful also very easy communications we had lots of laughs never had a more friendly buying experience. I was ready to buy over the phone. Thank you very much Eddie Thompson. More
Other Employees Tagged: Wayne Fielder, Bobby Raines , Terry Johnson, Eddie Thompson
March 01, 2025
Couldn’t ask for better service from everyone at the dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and are very appreciated More
Other Employees Tagged: Bobby Raines, Dylan Coleman, Sales Team , Alex Sinclair
November 21, 2024
My brother, who is partially disabled, has taken his 2018 Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for lab Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for labor. A few weeks ago he took it in due to engine issues and was charged over $500 for a $35 part and 1/2 hour of labor. When I went back with him to question the charge, the service person said that was their policy. To charge a diagnostic fee every visit, $ 50 shop charge and $185/hr. for labor. I asked how they sleep at night charging someone over $500 for a $35 part and 1/2 hour of labor. No response. In the past 6 months, my brother has spent almost $2k in engine repairs and the car still burns oil. My brother has been a loyal Hyundai customer for 18 years and they do not care. I emailed the owner, Paine Bone, and never even got a response. Needless to say, we will never set foot in a Hyundai dealership again. We went last week and bought my brother a 2025 Toyota Corolla. Stay clear of Hyundai and this dealership as they are crooks! More
Other Employees Tagged: Austin
September 06, 2024
Always a great experience working with the Bone family dealerships. Have purchased multiple vehicles there. dealerships. Have purchased multiple vehicles there. More
Other Employees Tagged: Andrew Lacey, Bobby Raines, Dylan Coleman , Terry Johnson
July 25, 2024
They did everything they could to get us in our dream vehicle. Tom and Dylan were both extremely helpful and made it like no other dealership experience we’ve ever dealt with. vehicle. Tom and Dylan were both extremely helpful and made it like no other dealership experience we’ve ever dealt with. More
Other Employees Tagged: Tom Harmon, Dylan Coleman
July 21, 2024
This was my second vehicle I have bought from Wilson County Hyundai. They are always great. I appreciate the extra steps they take for each customer. Very personal experience, I never feel like “just th County Hyundai. They are always great. I appreciate the extra steps they take for each customer. Very personal experience, I never feel like “just the next customer”, they make you feel like a friend. Matthew made everything easy. Tom explained everything and made sure I understood all my paperwork. Paine made sure everything was going smoothly from the start. I even had one of the service writers, Jessica, come say hi and congratulate me on my new purchase and that she was looking forward to helping me in the future with any needs I might have in the service department. Exceptional crew! More
Other Employees Tagged: Tom Harmon, Matthew Wright , Jessica Rockhill (Service Department)
July 19, 2024
Rob and the entire staff of Wilson Co Hyundai were great. Wasn’t the least bit pushy but was there to answer any questions we had. I never get too excited about having to buy a car but Rob made the process s Wasn’t the least bit pushy but was there to answer any questions we had. I never get too excited about having to buy a car but Rob made the process simple and easy. Highly recommend More
Other Employees Tagged: Rob Crockett, Wayne Fielder, Tom Harmon , Terry Johnson
June 14, 2024
Andrew was knowledgeable and more than courteous and friendly. Great walk through on the Ionia 5 system. friendly. Great walk through on the Ionia 5 system. More
Other Employees Tagged: Andrew Lacey, Tom Harmon , Randy Jackson
May 20, 2024
They were friendly, knowledgeable and quick in all aspects of my experience. Walker on at 11:00 and drove off by 4:00. aspects of my experience. Walker on at 11:00 and drove off by 4:00. More
Other Employees Tagged: Andrew Lacey, Rob Crockett, Wayne Fielder, Bobby Raines, Matthew Wright, Dylan Coleman , Jacob Grogan, Zack Hampton, Terry Johnson

