Pam Garcia

John Ochoa was my salesman. He lied to me when I purchased a vehicle there when I asked for my copy of the paperwork to my new vehicle they didn’t give it to me an they changed He lied to me when I purchased a vehicle there when I asked for my copy of the paperwork to my new vehicle they didn’t give it to me an they changed the price on me on the vehicle without telling me they just had me sign the papers telling me like like everything was as it was, when we spoke in the beginning an I trusted them. I never got no copies to the new vehicle that I purchased so I messaged John right away the next day and I told him was I ever going to get my copies. The guy had told me that I would get them the next day which was the finance manager. They lied. John ignored my calls. I told him look I need to see the paperwork to make sure that all the numbers match up as I was told he said oh they didn’t give you a copy I said no they didn’t. You were there I told you before I left and I told you If I wasn’t going to get the copies. I was gonna bring the vehicle back because I didn’t know that the numbers were right which is the purchase price of the vehicle went so in the APR they never even told me what my APR. all They just said I was approved and I had got finance by a bank, not even telling me which bank I had traded in a BMW. It only had 10,000 miles in brand new condition and they lied about the appraised value to it, and then at the end of the day they sold my vehicle without my knowledge I tried getting a hold of him throughout the weekend. He kept putting me off is just a liar and he’s not to be trusted. I spoke with AJ. His name is Alex and he’s the GM. He told me if I hadn’t wrote a bad review he would’ve been able to help me but what I couldn’t understand was how are you gonna help me if y’all sold my vehicle over the weekend when I was trying to return your vehicle back that I had just purchased the very next day John kept ignoring me I had a bad feeling that y’all had lied to me because y’all never gave me the paperwork and I went to school With John Ochoa, I trusted him and he lied to me with a smile. These people are not to be trusted. This is a very terrible dealership. I would never recommend or ever buy from them myself. My name is Rene Rivera. Take it from me. They fooled me and they tricked me just to make a quick buck . Alex defended them the GM. These people don’t have integrity do Yourself a favor and pick a different dealership it’ll be worth it. Thank you. More

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Very bad service and bad 👎 take 6 days to inspect truck wit a/c problem. I SPECK WIT A MANAJER AND HE HELP ME wit a/c problem. I SPECK WIT A MANAJER AND HE HELP ME More

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It was an excellent experience from a professional staff. Definitely recommend for a purchase or service need. Definitely recommend for a purchase or service need. More

by SALVADORRIOJAS Verified Customer Verified Customer

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The service was great! The waiting time was minimum. I would recommend others to the Calallen location for their vehicle service needs. The waiting time was minimum. I would recommend others to the Calallen location for their vehicle service needs. More

by cynthiap.carrillo59 Verified Customer Verified Customer

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Good They treat people right and then they work with you They make sure that you be treated right They make sure that you be treated right More

by FABINFGARZA Verified Customer Verified Customer

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Great service from all the staff. Brian was super helpful and showed us how the car worked. Mr. Ochoa also helped us out. All the staff was helpful. Thank You and keep up the great service. and showed us how the car worked. Mr. Ochoa also helped us out. All the staff was helpful. Thank You and keep up the great service. More

by MAYORGARZA Verified Customer Verified Customer

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Very nice and did what they said they would do and on time. I would recommend their dealership. time. I would recommend their dealership. More

by lpucketttcst Verified Customer Verified Customer

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Your dealership is about to destroy my credit rating by not paying off GM Financial!! not paying off GM Financial!! More

by JIM.ODEM Verified Customer Verified Customer

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This dealership is one of the finest I’ve ever been in and I love it and I love it More

by RODRIGUEZJ48 Verified Customer Verified Customer

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This this dealership is very nice employees they do their job hopefully they can help me find another car I like job hopefully they can help me find another car I like More

by floresvivian28 Verified Customer Verified Customer

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