Pam Walker

Jalen was very friendly and knowledgeable about the vehicle and our buying options. He took his time to assure we understood everything before making any decisions. vehicle and our buying options. He took his time to assure we understood everything before making any decisions. More

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I wanted to take a moment to acknowledge the exceptional service provided by Veronica Gomez during my recent car purchase. From the first conversation, she made me feel comfortable and informed. She took th service provided by Veronica Gomez during my recent car purchase. From the first conversation, she made me feel comfortable and informed. She took the time to understand my needs, walked me through multiple options, and explained every detail clearly. What stood out most was her honesty and dedication—she truly went above and beyond to ensure I drove away happy. I’ve purchased several cars over the years, and this was by far the best customer service I’ve ever experienced. She is a true asset to the dealership. More

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Professional. Personable. Friendly. It's the reputation that preceded my experience with Jim Ellis Ford and I'm happy to say that expectations were met from start Personable. Friendly. It's the reputation that preceded my experience with Jim Ellis Ford and I'm happy to say that expectations were met from start to finish. More

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I found the dealership and its staff to be courteous and attentive. I purchased a used vehicle that had been fully serviced and reasonably priced against the local market. I also appreciate that Louis made attentive. I purchased a used vehicle that had been fully serviced and reasonably priced against the local market. I also appreciate that Louis made arrangements to deliver the vehicle to my home. More

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Veronica was a gem! The finance team was great too! I was very indecisive and my boyfriend was a headache in all his questions. Veronica handled us with grace and made s The finance team was great too! I was very indecisive and my boyfriend was a headache in all his questions. Veronica handled us with grace and made sure I left happy. She always went above and beyond. When you come PLEASE ask for her, you will have a great experience! More

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Emmanuel was great to work with! Very kind, knowledgeable, and outgoing. He helped us get into the perfect vehicle! Highly recommend Jim Ellis and Emmanuel! Very kind, knowledgeable, and outgoing. He helped us get into the perfect vehicle! Highly recommend Jim Ellis and Emmanuel! More

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Louis is a pro! I visited several dealerships and his service, expertise and professionalism were light years beyond anyone else’s. He made an intimidating, high sta I visited several dealerships and his service, expertise and professionalism were light years beyond anyone else’s. He made an intimidating, high stakes purchase feel stress free and seamless. Unlike salespeople at other dealerships, he talked to both my husband and me, not just my husband. I would recommend working with Louis to anyone interested in a Ford - or even just exploring their options. Thank you, Louis! More

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Wonderful to work with. Kind and courteous. Jay Wiggins and Ron Sitz were equally great in helping us get into our new Mach-E! Kind and courteous. Jay Wiggins and Ron Sitz were equally great in helping us get into our new Mach-E! More

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We are so happy to have found Jim Ellis Ford. Our sales person, Jalen, listened to all our concerns about our sons first solo car purchase. He went above and beyond to help get our son with his p Our sales person, Jalen, listened to all our concerns about our sons first solo car purchase. He went above and beyond to help get our son with his purchase. So when you go ask for Jalen Alexander! And our finance director Andre' was the best and finished sealing the deal with arrangements that made our son happy. More

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Veronica was amazing! She helped us find exactly the truck our family was looking for. She was very enthusiastic and passionate about working with us to make sure we got e She helped us find exactly the truck our family was looking for. She was very enthusiastic and passionate about working with us to make sure we got everything we needed. Overall great experience and would definitely recommend working with her! More

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