Parish Malone

For the mo part, Gunn has provided us fair to good service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Although there is a $20 discount for oil change service after 1pm, the cashier and Service Rep forgot to ensure that the discount was reflected in our final bill. We ad to return for the refund. We were also advised that the engine air filter and cabin air filter needed replacement and showed us the current filters. We said no because it is basic maintenance that we can do ourselves. However, when we replaced the old cabin air filter, we discovered it had been put back incorrectly. I do not remember the names of any of the Service Department staff. More

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Service Department along with my Advisor Joe Esparza are the best a definite 5 star 🌟 team! the best a definite 5 star 🌟 team! More

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Very professional & knowledgeable workers that know their profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️ More

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Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

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Great service at reception, everything was done on time, great explanation of the work performed to my vehicle, definitely I will return for further services great explanation of the work performed to my vehicle, definitely I will return for further services More

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I am thrilled to share my experience with Gunn Honda of San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20 San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 2019 Honda Passport in for a recall repair, and the service team exceeded my expectations once again. From the moment I arrived, the staff was welcoming and attentive. They took the time to explain the recall details and the steps involved in the repair, ensuring I felt informed and confident in their expertise. The repair was completed efficiently, and I appreciated the regular updates on the progress. They made the entire process seamless and stress-free. Additionally, my past buying experiences at Gunn Honda have been exceptional. When I purchased my 2019 Honda Passport and my 2017 CR-V, the sales team was knowledgeable, patient, and never pushy. They listened to my needs, helped me find the perfect vehicles, and made the financing process smooth. Overall, I can't recommend Gunn Honda highly enough. Their commitment to outstanding customer service, both in sales and service, has made me a loyal customer. Whether for a recall repair or purchasing a new vehicle, you can expect a top-notch experience at Gunn Honda! More

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It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

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Mason was great. And the service was excellent as always. Keep up the Great work Gunn Honda And the service was excellent as always. Keep up the Great work Gunn Honda More

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Customer service is wonderful . . the dealership is vey clean .. love that they have refreshments for the people waiting . the dealership is vey clean .. love that they have refreshments for the people waiting More

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Joe and his team always do a superior job! I always look forward to working with them1 I always look forward to working with them1 More

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