Pat O'Neill

Subaru of Spokane Ian my salesman, Chris sales Manager, Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a grea Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a great experience. They all are kind. They listened to me, explained things to me and wanted me to be happy not just as their customer but as a person. They will joke with you, make you laugh but be professional in making you feel at ease. They want you to love what you're driving. They saw me as a person with true concerns that they wanted to make right. I highly recommend this dealership to anyone!!! I'm not just going to be a returning customer but a customer that will use their services for the small things such as oi changes! Ian is amazing not just at selling cars but at building a relationship with you. Michael is good at explaining what you are signing financially not hiding anything. Chris was great at making it right for me. Patrick I can't write how truly grateful I am for his kindness and wanting to make everything ok for me. Great people!!!! More

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Consider this a serious warning to anyone thinking about buying a car here. Subaru of Spokane sold me a Honda CR-V with severe unibody and underbody rust that was never disclosed anywhere in the paperwork. buying a car here. Subaru of Spokane sold me a Honda CR-V with severe unibody and underbody rust that was never disclosed anywhere in the paperwork. I had no idea until it was too late. The purchase of this car has absolutely turned my life upside down. I’ve been left dealing with a situation that has caused me stress, financial strain, and daily anxiety—something no honest dealership should ever put a customer through. My experience here was the opposite of transparency or integrity. Please protect yourself and think twice before buying from this dealership. More

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