Patrick Grijalva | Page 3

Amazing experience! I never really leave comments for any business, but my experience here was so good that I wanted to. My experience at this BMW dealership was just unr I never really leave comments for any business, but my experience here was so good that I wanted to. My experience at this BMW dealership was just unreal. Patrick was just amazing! He was professional, helpful, knowledgeable, and, most importantly, very honest and straightforward - things that I did not encounter in other BMW dealerships and dealerships in general. I was shocked by how decent and helpful he was, and Lawrence Nemec was cool too - he did the financial part. Patrick managed to get everything in order, saved me ton of time, and helped me out in real time. Aside from all that, although I was really sick (coughing & sneezing every 3-4 secs), he showed me the car, set it up for me, paired my phone with my new BMW, and spent a while explaining me all the different tech options my car had, which I had no idea about. Many of those tech features actually were instrumental in my 1000 mile drive back home. He went out of his way to be helpful and took care of my requests in real time so I did not have to wait. If that wasn't enough, he even got me bottled water and tissue for the road, and even helped me find a good Italian restaurant in Davenport where I have never been to before. I have lived in 9 states and many cities, and dealt with all kinds of people.. but I have never met a salesman who was so honest, direct, professional, diligent, helpful and real. Patrick loves what he does, and he really cares for people having an amazing experience at this dealership. He wants people to feel and understand their cars - and that is key in having that special connection with your BMW. I did. And that cannot be quantified and must not be underestimated. Furthermore, I argue that it is THE MOST important thing of all because at the end of the day what really matters is one's perception and experience. I will never forget how I was treated and will drive 1,000 miles again to buy my next BMW at this dealership in a 3-4 years. I am very thankful. More

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Great experience buying my first BMW I first met Patrick when I walked in to browse on a Thursday night. After listening to my thoughts on what I was looking for, he showed me two cars ( I first met Patrick when I walked in to browse on a Thursday night. After listening to my thoughts on what I was looking for, he showed me two cars (BMW 328i xDrives) that were really good options. I test drove one. It was a relaxed and fun experience where his knowledge of the vehicle and connection to what I wanted in a car were very well demonstrated. I felt zero pressure. About a week later a different car became available that was even more well aligned to my needs. We talked and I made a fair but pretty aggressive offer. Patrick supplied all the information I asked for and more and helped me understand the difference between this car and the others I was looking at with other dealers. I believe I got a very good deal. The car is in tremendous condition was detailed nicely. Turns out that Patrick sold this car to the 1st owner. All of this inspired great confidence for me. The purchase experience was good, normal paperwork and conversation about options like extended service and warranty. Again, no pressure. Dan Fox finished up the paperwork with me. It was also a no pressure experience. I am super happy with the car and the guys at Kimberly BMW were great to work with in the whole deal. I confidently recommend working with them and will do so when the need/chance arises again. More

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Beyond Amazing! Really love Kimberly BMW and especially Patrick! He is the best salesperson ever! Business Manager, Lawrence and General Sales Manager Dan Fox were Really love Kimberly BMW and especially Patrick! He is the best salesperson ever! Business Manager, Lawrence and General Sales Manager Dan Fox were also awesome. We traded our 2014 535i for a 2018 540i M sport. We wanted something a little different to drive, Volvo, Lexus, and Mercedes. Nothing came even close to the BMW. We came back to BMW because it really is "the Ultimate Driving Machine". We will be loyal customers to BMW for years to come. Would also like to mention that one reason we stayed with Kimberly BMW was because the service department is better than any I have ever experienced. Shout out to Brandon in Service. Thanks to everyone for making our experience exceptional, once again! More

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Purchased 2015 BMW x1 Patrick was very polite and helpful. He will have my family and friend's business for all purchases if possible! I really appreciate how he treated hi Patrick was very polite and helpful. He will have my family and friend's business for all purchases if possible! I really appreciate how he treated his clients. More

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Purchased 2011 BMW 335xi. Kimberly BMW is excellent. They contacted me within an hour of me submitting the “interested in this car form” online. My sales man was Patrick, who w Kimberly BMW is excellent. They contacted me within an hour of me submitting the “interested in this car form” online. My sales man was Patrick, who was extremely helpful. He sent me pictures not very long after I asked. The best part of the experience was the quick and accurate responses I got. I would buy there again, even though I’m a 5 1/2 hou drive away! More

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Great Experience Patrick was very helpful and easy to work with, and knew a lot about the product. I got the exact car I wanted with great customer service. Patrick was very helpful and easy to work with, and knew a lot about the product. I got the exact car I wanted with great customer service. More

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I'll be back! This is my 3rd. new BMW. I have been working with Kimberly BMW since arriving in the the Davenport area 6 years ago. Patrick, in sales, has been great This is my 3rd. new BMW. I have been working with Kimberly BMW since arriving in the the Davenport area 6 years ago. Patrick, in sales, has been great to work with and very knowledgeable about the BMW products (being a BMW Genius). I am very happy with the purchase price and the ease of the purchase process. The service department is really great as well. All-in-all, a great dealership and a great new-car being experience. I'll definatley be back! More

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awesome Patrick was great! I gave him my budget and what I was looking for and he was back into contact with me within hours! Made the process so easy and mu Patrick was great! I gave him my budget and what I was looking for and he was back into contact with me within hours! Made the process so easy and much more enjoyable! More

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Great experience! We purchased a great car at a great price and the process could not have been easier! Patrick and the entire staff is always friendly, easy to work wi We purchased a great car at a great price and the process could not have been easier! Patrick and the entire staff is always friendly, easy to work with and do their best to make the experience a great one! More

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Ram 2500 Purchased a Ram 2500 that was on the lot. Price was great. Patrick G was very easy to work with. Very good experience. Highly recommended. Purchased a Ram 2500 that was on the lot. Price was great. Patrick G was very easy to work with. Very good experience. Highly recommended. More

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