Patrick Shadrick
Patrick Shadrick at Capital Toyota, Inc.
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Patrick Shadrick

Toyota Certified Sales and Leasing professional 423-892-0661423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
72 Reviews

Hello, I'm Patrick Shadrick. I spent 11 years in the military. The Chattanooga area is my home, so I returned to the place and people I love. For well over a decade, sales at Capital Toyota has been my career. My customers become my friends and family, they are part of my life. Hope to see you soon.

4.9

72 Reviews

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72 Reviews of Patrick Shadrick

April 07, 2024

Dealership Rating
Employee Rating

We have had nothing but fifteen years of pleasant and solid results from this dealership. Sales, Finance, & service all know their stuff. More

by eddiescott5275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

April 05, 2024

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Very service oriented and clear on all costs and repair needs. Polite and on time. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

January 29, 2024

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Capital Toyota has always been great to deal with. Plus service is Great as always More

by Jim H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Scott Lundeen , Ashley Foster , Luis Valdes

Feb 05, 2024

Capital Toyota, Inc. responded

We truly appreciate your kind words! It's wonderful to hear that Capital Toyota has consistently been great to deal with, and that the service has been excellent. At Capital Toyota, providing top-notch service is our commitment, and your satisfaction is our priority. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your continued trust and loyalty. We look forward to serving you with excellence in the future! Safe travels, and thank you for choosing Capital Toyota!

December 29, 2023

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This has been my go to dealership for the last 25 years. what a great place to buy and have an automobile serviced. great people! More

by pitmanwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Capital Toyota, Inc. responded

Wow! Thank you for being a loyal customer for the past 25 years – we truly appreciate your trust and support. It's heartening to hear that Capital Toyota has been your go-to dealership for both purchasing and servicing your automobiles. We are delighted to know that you find our team to be great people, and we are committed to maintaining the high standards that have earned your confidence over the years. If there's ever anything more we can do for you or if you have further comments, please don't hesitate to reach out. We value your continued patronage and look forward to serving you for many more years to come.

November 29, 2023

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Helpful friendly quick easy to deal with competent reasonably priced easy to book comfortable waiting area fast wifi More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!

November 02, 2023

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Employee Rating

No issues, pick up service while I work is a plus. Advisor honest and put my needs first. Will turn for service. More

by jenmoon520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Capital Toyota, Inc. responded

We're thrilled to hear about your positive experience with our pick-up service and honest advisors at Capital Toyota. Your convenience and satisfaction are our top priorities, and we're delighted to know that you feel well taken care of. We look forward to serving you for your future service needs, and please don't hesitate to reach out if you have any more questions or requirements. We're here to assist you with a caring and uplifting attitude. Thank you for your kind feedback! 🚗😊

October 28, 2023

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Employee Rating

I flew from out-of-town to pickup my SUV. They picked me up from the airport and then proceeded to walk me thru the features and even setup my phone. The car was clean and ready for me to dri More

by Stacey J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Oct 31, 2023

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us! 😊 We're thrilled to hear that you had a smooth, easy, and enjoyable car pickup experience, even flying in from out-of-town. It's heartwarming to know that our team went the extra mile to make sure you were comfortable and well-informed about your new SUV. Your appreciation and the fact that you would consider buying another car from us means a lot. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to provide you with exceptional service. Safe and happy driving, and thank you for choosing us!

February 28, 2023

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We love Capital Toyota and have been loyal customers for over 20 yrs! The sales team and service team are all great. Patrick is awesome. He has helped us find exactly what we were looking for! More

by jane.katherine.scott
Recommend Dealer
Yes
Mar 17, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with Capital Toyota. We are thrilled to hear that you have been loyal customers for over 20 years and that our sales and service teams have provided you with exceptional service during that time. We are especially grateful for your kind words about Patrick, and we will be sure to share your feedback with him. Our team takes pride in helping customers find the perfect vehicle that meets their needs and preferences, and it is always rewarding to hear that we have succeeded in doing so. Thank you for choosing Capital Toyota for your automotive needs. We value your business and look forward to serving you for many years to come. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

December 02, 2022

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Employee Rating

Excellent service! ! Salesman Patrick Shadrick done a GREAT job finding the exact Tacoma truck I was looking for!! I would highly recommend Patrick to anyone shopping fo More

by ColonialExt.Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2022

ColonialExt.Kevin responded

Great job!!

June 19, 2022

Dealership Rating
Employee Rating

Told Patrick what I was looking for and he found it Best salesman I know. More

by John Nolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi

Jun 20, 2022

Capital Toyota, Inc. responded

Thank you for the great review John!

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