Patti Lowe

Gerosky made our experience feel like a dream. We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the next time I’m in the market for a new car. More

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Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will t a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was. More

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She was amazing with the whole process. She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speak She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speaking to my insurance company to add the new vehicle. Really great environment overall. More

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I worked with Dorian via text/call and everything was seamless down to the delivery of my vehicle! Smoothest dealership transaction I’ve had. seamless down to the delivery of my vehicle! Smoothest dealership transaction I’ve had. More

by dpasmith2 Verified Customer Verified Customer

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The overall experience at Audi Naples was amazing to say the least. G. Sainvil, my salesman, was patient,kind, honest and thorough. He went above and beyond of what I would've expected from a sales person. the least. G. Sainvil, my salesman, was patient,kind, honest and thorough. He went above and beyond of what I would've expected from a sales person. Mike Schutt was also super nice and accommodating. We made a deal within 15 minutes. I can't forget Dorian who I spoke with a couple times over the phone that also took the time to send me videos of several cars that peaked my interests without hesitation. Oh, Chuck had my app and all the technology in my car set. I didn't have to do anything. He was also patient and funny. Cool dude! I've been to several dealerships and by far this was the best experience I've ever had. I live an hour away and it was worth the drive. They've earned my trust for sure and I will come back! More

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This Audi dealer was great, offered me a very good lease deal that I couldn’t walk away from. Jorge was my salesperson, he was very nice and did not waste my time, gave me a good deal and I was out the door deal that I couldn’t walk away from. Jorge was my salesperson, he was very nice and did not waste my time, gave me a good deal and I was out the door really quick. More

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Very good experience. Thank you! Easy process and great car. Friendly and responsive team at Audi Naples Thank you! Easy process and great car. Friendly and responsive team at Audi Naples More

by FABIO.TERLEVICH Verified Customer Verified Customer

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Very friendly, knowledgeable and professional. No hassles doing business. Everyone there greeted me with respect. No hassles doing business. Everyone there greeted me with respect. More

by unsolodios68 Verified Customer Verified Customer

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I met Jeff in 2010. Since then, I have purchased or leased eight vehicles with him. You won’t find a better person to deal with or help you through the process without t Since then, I have purchased or leased eight vehicles with him. You won’t find a better person to deal with or help you through the process without the xx. I’ve never been let down by sales, finance, or service! More

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We have purchased 2 vehicles from Audi Naples in the last 12 months and have had the first vehicle serviced. Our entire experience with the Audi Naples team starting with Jason and Ellis in sales, Michael in 12 months and have had the first vehicle serviced. Our entire experience with the Audi Naples team starting with Jason and Ellis in sales, Michael in management,Patti in Finance and Chuck and Justin in service has resulted in two very satisfied customers. Anybody interested in purchasing an Audi would be well served by this dealership. More

by johngeorgiedavis Verified Customer Verified Customer

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