Paul Coolman

Suburban Ford of Sterling Heights exceeded all expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Stev expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Steve Mosvessian led the team with unparalleled professionalism, ensuring that every step of the process was seamless. Salesperson Vitto was incredibly knowledgeable about the F-150 and took the time to understand my needs, guiding me towards the perfect truck without any pressure. Assistant Salesperson Frank provided thorough explanations of the truck's features, ensuring that I felt confident in my decision. PJ in the finance department made the paperwork a breeze and was friendly throughout the entire process. What truly set Suburban Ford apart was their commitment to a professional and friendly atmosphere, never once making me feel pressured to make a decision. Overall, my experience at Suburban Ford of Sterling Heights was top-notch. If you're in the market for a new vehicle and want a dealership that values professionalism, expertise, and customer satisfaction, look no further than Suburban Ford. More

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Exceptional and easy service! Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and e Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and explained all my options thoroughly. I couldn't be happier with the overall treatment and process! More

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It was so easy buying a car with Hunter. I test drove my vehicle on a Saturday and put down a hold afterwards. The car was new to inventory so I waited until Monday to actually purchase it. I test drove my vehicle on a Saturday and put down a hold afterwards. The car was new to inventory so I waited until Monday to actually purchase it. It was a joy to buy from him! More

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Jamall was very helpful with the purchase of my vehicle. I highly recommend him for your next vehicle purchase. I highly recommend him for your next vehicle purchase. More

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Upon entering the dealership we were met with courtesy and professionalism. Isaiah Price-Baker continued to exemplify that professionalism. I definitely recommend anyone looking to buy a vehicle from Sub and professionalism. Isaiah Price-Baker continued to exemplify that professionalism. I definitely recommend anyone looking to buy a vehicle from Suburban Ford that they ask for him. More

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Very pleasant experience. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. More

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First and foremost, I would like to start out by saying Nicole Elder is great to work with! I appreciate her more than she knows, as I was very apprehensive to even return my vehicle (probably from embarra Nicole Elder is great to work with! I appreciate her more than she knows, as I was very apprehensive to even return my vehicle (probably from embarrassment alone) in the first place! A little bit about my vehicle with it going in -I was a few months early to return my lease, with it well over my mileage. I had several tiny dings to it. (Thankfully I paid for the added $5000 coverage at the start of my lease). Lastly, I had a huge dent in the front end from an accident that happened earlier in the month. So, not only was my car a wreck, but I also felt I was a wreck too! The best part of it all, Nicole was so caring and helpful! She didn't even think twice, she listened to my situation, dove right into my circumstances, looked for a new vehicle, and lastly helped with my insurance claim! BAM! A couple hours later, I was driving my new vehicle! As if I was a genie and I snapped my fingers! Thank you so much, Nicole! I am forever grateful, especially for your kindness and personal attention. Meanwhile in your judgment free environment! More

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The attention was excellent. Always personalized attention and the ambiance of the dealership was outstanding. A fairly well run operation. Always personalized attention and the ambiance of the dealership was outstanding. A fairly well run operation. More

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Very helpful throughout the entire purchasing process. I live around 95 miles from this dealership. I had no trade in and needed to find a way to pickup my new purchase. They paid for and Uber for me to g I live around 95 miles from this dealership. I had no trade in and needed to find a way to pickup my new purchase. They paid for and Uber for me to get the vehicle to my home, The salesman that I dealt with was very peple freindly and made the experince enjoyable. More

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It was a nice experience. Answered all my questions I had prior to the purchase. Answered all my questions I had prior to the purchase. More

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