Paul Dyke

I had an incredibly unpleasant experience with the sales manager, Rob. Not only was he arrogant and condescending, but he also made several offensive, prejudiced remarks that have no place in a professional manager, Rob. Not only was he arrogant and condescending, but he also made several offensive, prejudiced remarks that have no place in a professional setting. It’s rare to encounter someone so openly comfortable with being disrespectful and bigoted toward customers. His attitude was hostile from the jump, and he clearly lacks the basic decency required for a management role. Save yourself the headache and go to a dealership that actually values people. More

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We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car was thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else. More

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They did it again. I go into El Cajon Ford to get some more information about a technical service bulletin and they tell me about 2 recalls on my truck that I had not I go into El Cajon Ford to get some more information about a technical service bulletin and they tell me about 2 recalls on my truck that I had not received notices of and this is the second time that this has happened because when you go in for service they look for them I get that they are hooked in and faster than mail but it's the fact that they look every time and they also check Ford Pass Rewards to see if anything is usable there. To me this is service and I appreciate them and can't say enough good things about my dealer. Reagan in sales, Service manager David, Bobby in service, and Liz and Stephanie in Quick Lane are all great people. More

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Total rip off thousand dollars to repair a wire harness. Are you xxxxing kidding me? What a rip off Are you xxxxing kidding me? What a rip off More

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El Cajon Ford is on top of it. I have done business with them since 2007 and have purchased several vehicles. Last December I had my Maverick in for service and I was informed by I have done business with them since 2007 and have purchased several vehicles. Last December I had my Maverick in for service and I was informed by her that there were two recalls on my truck that I did not know about. I scheduled my truck to have those taken care of on January 2nd. On that day I received a notice about one of the recalls. But wait it gets better the 2nd recall that was taken care of on that day I received that notice on January 22nd. I trust El Cajon Ford and I am glad that they are on top of things. Way to go!!! More

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David took awesome care of my wife’s fusion. The entire EL Cajon service department are incredible. I have visited many others in California and HANDS DOWN, they are the ABSOLUTE BEST. Never tak The entire EL Cajon service department are incredible. I have visited many others in California and HANDS DOWN, they are the ABSOLUTE BEST. Never take any of my vehicles to be serviced anywhere but at El Cajon Ford…Thank you for showing such respect to a disabled Veteran as well… More

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El Cajon Ford has been great for the 40 plus years I have been dealing with them. They are always prompt and take pride in the work they perform. been dealing with them. They are always prompt and take pride in the work they perform. More

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The dealership is outstanding! Our sales experience with James Boyd was excellent and he made it easy to do business with you. I would recommend James and El Cajon Ford to all my f Our sales experience with James Boyd was excellent and he made it easy to do business with you. I would recommend James and El Cajon Ford to all my friends and family! Thank you for helping us add another Ford to our family. Appreciate your team! More

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Superior customer service and repairs. Service is completed quickly and with a smile! I definitely recommend them to everyone Service is completed quickly and with a smile! I definitely recommend them to everyone More

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El Cajon Ford has quick and friendly service. I had a great experience and I recommend this dealership. I had a great experience and I recommend this dealership. More

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