Paul Glans | Page 27

From the minute I walked in to the dealership I was greeted with a smile by Jeff and made to feel at home. We walked the lot looking for the car I wanted and established a good rapport. When I was re greeted with a smile by Jeff and made to feel at home. We walked the lot looking for the car I wanted and established a good rapport. When I was ready to buy he had Paul get involved and Paul made things happen quickly--which I liked. Finally Rick handled the financing easily and quickly too. I got what I wanted and am looking forward to driving my new car. More

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I have known Allen Hall on a casual basis for several years. If you know Allen you know he is in automobile sales. He is a professional and proud of the service he provides. When my old car quit and wa years. If you know Allen you know he is in automobile sales. He is a professional and proud of the service he provides. When my old car quit and was uneconomical to repair, I wen to Allen at Coulter Cadillac. I gave him a summary as to what I wanted and some financing targets I had in mind. Allen ask a few clarifying questions and took me to the new car storage area. He showed me three different vehicles which met my criteria. After I selected the car I wanted, we went to Allen's office and worked out the price and financing arrangements with the help of Paul Glans. Due to a scheduling problem on my part I could not take delivery of the vehicle for a couple of days. Allen made arrangements so that I was not out of a car for this period of time. Allen listened to what I wanted and did not try to upgrade me or try to sell me something I was not interested in. The whole experience was hassle free, pleasant and I got what I wanted on my terms. I drove away happy in a new GMC Terrain. I highly recommend Allen Hall if you are interested in a new car. Paul Glans works well as a team member with Allen on the pricing and financing details. More

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This was my second trip to purchase a car from Allen Hall and Paul Glans. In 2010 my wife and I purchased an SRX from them. I decided that I wanted to get a CTS for myself. I came in to Coulter happy to see and Paul Glans. In 2010 my wife and I purchased an SRX from them. I decided that I wanted to get a CTS for myself. I came in to Coulter happy to see them and they treated me fairly and the whole process ran perfectly. Going through finance with Debbie was a great experience as well. She knows her stuff and is quick and efficient. When I called Allen to look for the CTS, I didn't expect that he would remember me at all. As soon as I said my name he instantly remembered me, my wife, my son, and what car we bought and about when we bought it. I was absolutely amazed as that was the first time I bought a car through him (or even met him) and he had that good of a memory of a client from nearly 2 years ago. Whenever I buy a car in the future, I will always start with Allen Hall and Paul Glans! So much so that while I was buying mine, I found a great upgrade for my wifes SRX and we upgraded her car with a very fair deal. This is a team and a dealership that I would confidently recommend to my closest friends and family. They are easy to deal with, know their stuff, treat you well, and are the most customer focused dealership I have ever purchased a car from. More

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We were very pleased with the level of service provided by the Coulter Cadillac dealership. Every person we encountered was friendly and very helpful. We were very surprised with the way the manager, Pau by the Coulter Cadillac dealership. Every person we encountered was friendly and very helpful. We were very surprised with the way the manager, Paul Glans, was actively involved by introducing himself and speaking directly with us rather than having our sales consultant, Jeff Harris, relay the negotiations. In addition, Debbie Niles was incredibly friendly and proficient in processing our paperwork -it honestly was painless! Thank you! More

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