Paul Scannell
Paul Scannell at Herb Chambers Ford of Westborough

Paul Scannell

Product Specialist

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Paul Scannell

February 20, 2026

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I’m really impressed with how smooth (and quick) the purchase went. Paul took the time to understand my needs and presenting me with vehicles that fit my needs and budget. I walked out that same day wit More

by ray.hippeli
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Recommend Dealer
Yes

January 07, 2026

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The past 13 years, we have purchased many vehicles from this dealer and Paul Scannell. The customer service is exceptional, they are response, communicative and I highly recommend them. They care and it sh More

by CLL Boston
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Recommend Dealer
Yes

Other Employees Tagged: Renel Plymouth

Jan 13, 2026

Herb Chambers Ford of Westborough responded

Thank you CLL Boston for your wonderful review and for being a loyal customer for the past 13 years. We are thrilled to hear that you find our customer service exceptional and that our team, especially Paul, has been trustworthy and reliable in meeting your needs. We look forward to continuing to provide you with quality service and support in the future!

November 21, 2025

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The personalized service is absolutely outstanding. Rick and his team make it so easy to schedule service, to arrange getting the vehicle to Westborough, and to feel confident that they truly care abou More

by Michael Boynton
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva, Rick Gadway

Nov 24, 2025

Herb Chambers Ford of Westborough responded

Michael, thank you for sharing your glowing feedback about Rick and the team! We appreciate your business and look forward to seeing you again at Herb Chambers Ford of Westborough. Safe travels!

October 25, 2025

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Paul was very patient, honest and informative. He spent a lot of time helping me find the right car! More

by helayne
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Recommend Dealer
Yes
Oct 27, 2025

Herb Chambers Ford of Westborough responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Herb Chambers Ford of Westborough

September 29, 2025

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The only positive interactions I’ve had were with Luke, who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew h More

by Vasaliquor
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Recommend Dealer
No
Sep 29, 2025

Herb Chambers Ford of Westborough responded

Thank you for acknowledging Luke's service. We're deeply concerned about your recent interaction with Anthony and take such feedback seriously. It's important to us that all customers feel respected and valued. I'd appreciate the opportunity to discuss this further with you. Please feel free to reach out to me at your convenience. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

August 16, 2025

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I had a great experience at Westborough Ford. The service was great and I would recommend them highly. More

by Dfshea4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva

Aug 19, 2025

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We appreciate your support and look forward to seeing you next time! Safe travels!

August 16, 2025

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I never shop anywhere for new cars or trucks other than the Herb Chambers organizations. The Herb Chambers Ford in Westborough MA is well managed, great Staff in both Sales and Service. No xx - just honest More

by Wgc11hc
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Recommend Dealer
Yes
Aug 19, 2025

Herb Chambers Ford of Westborough responded

Thank you for your trust in our team at Herb Chambers Ford of Westborough! We're happy to hear you always have excellent experiences with our sales and service teams. Safe travels ahead!

August 07, 2025

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The salesman Paul Scannell was the best I have ever worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and fri More

by Jed Toohey
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Farnam, Renel Plymouth

Aug 07, 2025

Herb Chambers Ford of Westborough responded

Jed, we are flattered by your kind words and five-star review! We will be sure to share it with Paul and Simon and the rest of the team. Thank you for your business and on behalf of everyone at Herb Chambers Ford of Westborough, we wish you many safe miles ahead!

July 18, 2025

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Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
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Recommend Dealer
Yes

Other Employees Tagged: Rick Gadway , Anthony

Jul 18, 2025

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

July 02, 2025

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Always great people that are willing to assist you in picking the right vehicle at the right price. More

by mgski113
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Recommend Dealer
Yes
Jul 03, 2025

Herb Chambers Ford of Westborough responded

Thanks for the five-star love! We’re excited to welcome you again! - Herb Chambers Ford of Westborough

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