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Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.4
16 Reviews
4.4

16 Reviews

Write a Review

16 Reviews of Paula Box

January 04, 2026

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Employee Rating

Fantastic customer service from start to finish, explained in detail wait time and services to my truck. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Jan 04, 2026

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 04, 2026

Dealership Rating
Employee Rating

Your car wash scratched my car other than that everything was good got me in and out More

by BEEJAYROBERSON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Jan 05, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the condition of your vehicle after the car was done during your appointment with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

December 31, 2025

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Employee Rating

Mr.Kapoor was extremely helpful, and exciting to work with. I love my new Car. Thank you!!! More

by BAEZDELIZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , salesman - Kapoor

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Dec 31, 2025

Gullo Toyota of Conroe responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

December 27, 2025

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Employee Rating

Great service. Debbie was very nice to work with and the car was well prepared for our drive out. More

by STACEYHARDEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Dec 27, 2025

Gullo Toyota of Conroe responded

Thanks for sharing your thoughts about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Grant Gullo grantgullo@gullo.net General Manager

December 19, 2025

Dealership Rating
Employee Rating

Excelente servicio, solo muy larga la espera de tres horas. Ambiente muy satisfactorio y muy limpio. More

by Sonia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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Dec 19, 2025

Gullo Toyota of Conroe responded

Thank you for your feedback about the service and environment at Gullo Toyota of Conroe. We appreciate your patience during the wait time. Our team values your input.

December 18, 2025

Dealership Rating
Employee Rating

For the first time visiting Gullo I was not very happy. I made an appointment ahead of time. Spencer is my service writer but he was at lunch so i was assigned a different person. Had to wait about 5 minut More

by WHITESLWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine .

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Dec 18, 2025

Gullo Toyota of Conroe responded

Thank you for the feedback. I certainly apologize for the wait time and lack of communication on your last visit. I take all feedback very seriously and will address this. I am glad that Spencer was able to assist you, and I have updated your record. Please feel free to each out to me directly should you have any additional questions or concerns Shawn Mize shawn_mize@gullo.net General Manager

December 13, 2025

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Employee Rating

I am pleased with each visit I have at Gullo Toyota. They always take care of my needs and treat me like family when I’m there. More

by KACYTONKERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Cameron and Matt

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Dec 13, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 12, 2025

Dealership Rating
Employee Rating

Always works hard to make sure that I get my vehicle fixed in and out as quick as possible. Thank you for all your help. More

by DHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine .

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Dec 12, 2025

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 11, 2025

Dealership Rating
Employee Rating

I had a very satisfied experience- every employee I had dealings with were all super helpful and very knowledgeable and friendly! Thanks bunches 😁 More

by TEXASCANDY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Dec 11, 2025

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 11, 2025

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Employee Rating

The hole transaction was really easy, everyone was friendly and they really helped us to get what we wanted More

by ENDER.ESPINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Dec 11, 2025

Gullo Toyota of Conroe responded

Here at Gullo Toyota of Conroe, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Grant Gullo grantgullo@gullo.net General Manager

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