Paula Grimard

Friendly, knowledgeable, no-pressure experience. We had planned on just window shopping different makes, after doing a good deal of online research about our selected options. This was going to be t We had planned on just window shopping different makes, after doing a good deal of online research about our selected options. This was going to be the first car we have purchased since 2007, so we started looking with a bit of anxiety over what the experience would be like. Our visit at Clay, however, turned into a happy purchase. Got lots of details from Paula, who answered all of our questions and took us for a test drive so we could experience some of the many features of the Forester Touring model that we had researched. We fell in love with its solid, quiet, smooth-handling, safety-laden features. Paula also showed us around the service area and how easy it is to get our car taken care of. No need to look further. Love our Forester and Clay Subaru. More

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We had the most positive buying experience at Clay Subaru in September 2024. After researching Subaru dealerships in the Boston metropolitan area, we decided to make an appointment with Clay. We met with P in September 2024. After researching Subaru dealerships in the Boston metropolitan area, we decided to make an appointment with Clay. We met with Paula Grimard, who guided us expertly and patiently throughout our decision-making process, and we were so pleased with and impressed by the service Paula provided that we referred a close friend to her. We and our friend decided to purchase 2025 Foresters from Clay based on price and the excellent sales support we received from Paula. In the 12 months since our purchase, we have brought our cars back to the dealership for their six- and twelve-month maintenance checks and have continued to enjoy the friendly, professional and efficient service we now come to expect from Clay. This is a dealership that delivers in every way. More

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I brought my Forester in for its 12-month maintenance. As was the case with the six-month appointment, this visit was handled efficiently and in a timely manner. The service rep listed what maintenance As was the case with the six-month appointment, this visit was handled efficiently and in a timely manner. The service rep listed what maintenance items were to be handled and informed me the visit would take approximately one hour. In the meantime I sat in Clay’s clean and comfortable waiting area and had a couple of cups of hot chocolate while I read my newspaper. When my car was ready, the service rep went over the work that was done and then escorted me to my car. This type of personalized service is one of many reasons that I am glad I bought my new Forester from Clay Subaru. More

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Just purchased my 3rd Subaru, over a 20 year period, from Clay. Sales and service staff always present as competent, knowledgeable professionals willing to explain and work with the buyers to insure all que Clay. Sales and service staff always present as competent, knowledgeable professionals willing to explain and work with the buyers to insure all questions and concerns are properly addressed. Special shout-out to Sales Advisor Paula Grimard, who recently worked with my wife and I on our purchase. Paula demonstrates patience, trust and detailed knowledge of the sales process and automobile industry without applying pressure to close the sale! More

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Dealership was great. went in a snowstorm and they went out of their way to be helpful went in a snowstorm and they went out of their way to be helpful More

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great service after serving my Forester they vacuum my front rugs and gave it a wash The tech was friendly and I got a second cup of coffee. I want to make sure all the work done on my Subaru has original front rugs and gave it a wash The tech was friendly and I got a second cup of coffee. I want to make sure all the work done on my Subaru has original parts and has a high resale value. It 3 Plus years old hope to get another one around the 5th year or so More

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Clay Subaru lives up to all the stellar ratings it has received from other customers, which were a strong determinant in our decision to visit and eventually purchase a 2025 Forester from this dealership. received from other customers, which were a strong determinant in our decision to visit and eventually purchase a 2025 Forester from this dealership. We were particularly impressed by the friendly, patient and knowledgeable service provided by our salesperson, Paula Grimard, whose help during the buying process facilitated our final decision. We were so pleased by Paula's no-pressure approach that we referred a close friend, who also bought a new Forester from her. We will be coming back for our next Subaru, for sure. More

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Friendly Atmosphere,our sales person Paula met all our needs,would definitely recommend this dealership. needs,would definitely recommend this dealership. More

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My old car had to be replaced just before we were going on a vacation trip. I had heard good things about the Clay Subaru dealership near us. My daughter and I were delighted to find just the car we want on a vacation trip. I had heard good things about the Clay Subaru dealership near us. My daughter and I were delighted to find just the car we wanted, a 2023 Subaru forester. We had a very clear, thorough introduction to all the features of the car and drove it around the lot. We decided decided on that car that afternoon. More

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My experience buying from Clay was excellent. Paula was amazing, helpful, and efficient. Can’t recommend her or the dealership enough! Paula was amazing, helpful, and efficient. Can’t recommend her or the dealership enough! More

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